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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Very easy!

Such an easy app to navigate, have never had any issues with payments at all. Also I must shout out the Cardiff branch, all employees are super friendly, knowledgable and helpful! Reviewed on: 10th March 2023

It the best bank I ever banked with

I do recommend it I love the app is easy to work with Reviewed on: 10th March 2023

Good service

Their service is fast in the bank and online, many times that I visited Bexleyheath branch, it was welcoming and the staff were helpful. Reviewed on: 10th March 2023

Fantastic bank. The best on the market

I have bank with most of the British commercial banks and had many problems until joining Metro. They have so facilities fantastic customer service and I really know how to do business they should win and if they don’t this is fixed Reviewed on: 10th March 2023

The only bank that opened up a bank account for me in an instant when I was in need of an account as an international student.

Metro bank has been a highly satisfying service provider who never failed to assist in every circumstance. My experience with metro bank has always been positive surprisingly not leaving any scope for disappointment. Reviewed on: 10th March 2023

Overall Amazing Bank

When it comes to setting up or asking for help, Metro Bank know what they are doing. On the phone and in person they are always so bright and lovely to talk to, they are extremely helpful and make everything so easy especially for someone who lives alone they have helped me in many ways by making applying and asking for help so easy! Reviewed on: 10th March 2023

Metrobank - bank of the century!

For a relatively new entrant to the UK banking market, metrobank has quickly gained a reputation for providing me with excellent banking services and customer support. One of the key benefits of my Metrobank UK current account is the simplicity and transparency of their fees and charges. Unlike many traditional banks that impose a range of hidden fees and charges, Metrobank UK offers a straightforward and easy-to-understand banking product with minimal fees. Another key benefit of my Metrobank UK current account is their commitment to customer service. They provide excellent customer support, with friendly and knowledgeable staff available to answer your questions and resolve any issues you may encounter. They also offer a range of convenient banking services, including online banking, mobile banking, and telephone banking, which allow you to manage your finances from anywhere, at any time. In addition, Metrobank UK has an innovative approach to banking. They have introduced a range of new banking products and services, such as their instant card printing service, which allows you to receive a new debit card in just a few minutes, as well as their mobile app, which offers a range of features to help me manage my finances on the go. Overall, if you have a Metrobank UK current account, you can feel confident that you are banking with a reliable and customer-focused institution. With their commitment to simplicity, transparency, and customer service, as well as their innovative approach to banking, Metrobank UK is a great choice for me in the UK. Reviewed on: 10th March 2023

Very good tranzaction

I like metro bank because i cant make 500£ Cash from ATM and very speed trazaction is the best Reviewed on: 10th March 2023

Always open!

I love the fact that I can get to the bank without having to plan months in advance! I can pop in after work or at the weekend. Stag are always friendly and very helpful Reviewed on: 10th March 2023

Very friendly staff as always, with very easy online set up and to use.

Very peace of mind to use online banking. Love it. Reviewed on: 10th March 2023

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