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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

The most helpful employees ever

5
When we moved to London in October 2018, we went to HSBC first to open an account. The person who dealt with us told us the earliest we could have an appointment was in 3 weeks. Now as a Turk whose mother and sister are both bankers this was the weirdest thing to me.Then we saw the metro bank`s review and decided to go to the Holborn branch. Literally in 30 minutes they opened my wife`s account and guided us through. I could not open due to not having my BRP yet but as soon as I got it opened my account there as well. since then I always recommended MetroBank to all my friends and clients as well. Reviewed on: 10th March 2023
Ismail Gurkan's avatar
Ismail Gurkan

20/10

5
I think metro bank is honestly one of the best banks in my opinion I say that because you'll find good customer service and they won't keep you in the bank for hours like some other banks. This is by far best. Reviewed on: 10th March 2023
Ibrahim 's avatar
Ibrahim

Great bank

5
Always very helpful and professional. Any problems ate dealt with quickly. I'm more than happy and would recommend Metro to anyone Reviewed on: 10th March 2023
Caroline Hagi-Georgiou 's avatar
Caroline Hagi-Georgiou

Good services

5
Good services, deal with issues sensitively Good and polite staff goes out of their ways to help. Waiting need to be delt with urgently. Reviewed on: 10th March 2023
Sharnjeet Bhalla's avatar
Sharnjeet Bhalla

one of the most serious and available 7 days a week

5
A year or so with this bank and no problem Reviewed on: 10th March 2023
Alexandru Petre's avatar
Alexandru Petre

Great bank

5
Quick, easy and friendly and very knowledgeable Reviewed on: 10th March 2023
Sharon Saville's avatar
Sharon Saville

Super Awesome services

5
A very easy and helpful environment super nice people working and overall great experience Reviewed on: 10th March 2023
Hasaan Faisal's avatar
Hasaan Faisal

Convenient, most trustworthy bank

5
I’ve been banking with Metro for over 5 years now and wow they have been nothing but amazing! Anytime of day there is assistance, their app is extremely user friendly and their branches are very polite, smart and bouji. They make you feel very important. Their security is a1, I have managed to convert 3 people I know to join metro and they all vouch the same. We love metro! Reviewed on: 10th March 2023
rozina's avatar
rozina

Convenient

5
The opening hours of Metro bank make it a really convenient bank to use. Reviewed on: 10th March 2023
graham parsons's avatar
graham parsons

Good customer services

5
Very friendly services from the staff they always helpful Reviewed on: 10th March 2023
Mainul Islam's avatar
Mainul Islam

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