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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent customer service

Driver through concept is excellent, I hadn't seen this kind of service in my life. Reviewed on: 10th March 2023

Brilliant!

Definitely the best bank so far. Printed my card whilst I was waiting, everyone is so friendly and it's always open early. Reviewed on: 10th March 2023

Tarjeta de debito

Compras, comida y ahorros para mis niños Reviewed on: 10th March 2023

A brilliant bank

Metro bank is a bank with excellent customer service staff are always helpful and polite and go out of their way to help over all it a brilliant bank and they pile recommend them to anyone Reviewed on: 10th March 2023

Brilliant service

Signing up was made simple, love the opening hours, very friendly staff Reviewed on: 10th March 2023

Excellent service

No matter which branch you go to the staff are helpful and friendly. Such a refreshing change form other High Street banks. Reviewed on: 10th March 2023

Greatest bank

I’ve recently joined metro bank and compared to my experience with others this is a whole different ball game Reviewed on: 10th March 2023

The Greatest Metro bank

Amazing British bank Metro I loved Reviewed on: 10th March 2023

Excellent Bank

Delightful experience with Metro Bank London!! Superb team to support customer experiences... Reviewed on: 10th March 2023

Amazing service!

Always friendly and positive service! Reviewed on: 10th March 2023

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