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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

great bank

absolutely a great service, open early till late . staff are very helpful Reviewed on: 10th March 2023

The apps

The banking app is amazing and easy! Reviewed on: 10th March 2023

My bank

Very helpful bank, I enjoyed banking with metro bank. The staffs were very helpful also. Reviewed on: 10th March 2023

Very good

Very good very good very good very good Reviewed on: 10th March 2023

It's the staff that make the bank

The staff are first point of contact and they are the experience and they get it right Reviewed on: 10th March 2023

5* Great Metro Experience *

Great experience from metro, since I first start they have been extremely helpful. Sending information about cost of living , interest rate changes and any challenges I have had has always been met with the greatest of customer service and an overall great experience. Reviewed on: 10th March 2023

Helpful

Very calm and quick workers. When we in the till area they quickly clear the place . If we lost our bank card they quickly print and in that time they give new card to the customers . Reviewed on: 10th March 2023

costumer service in branch

Very quick and efficient costumer service Reviewed on: 10th March 2023

Best Bank Going

Metro have been so easy to work with. They’ve helped me setup several accounts, including a savings account which pays my interest direct when it’s due with no hassle. They are always on hand for info and helped massively with a card replacement and transaction block in the middle of a scam taking place. Very trustworthy and without a doubt the best bank on the high street today and tomorrow. Reviewed on: 10th March 2023

Very good customer service and lovely and helpfull people

I have had a very good experience with this Bank, very helpfull people IN PERSON And very good customer service on the phone Reviewed on: 10th March 2023

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