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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Absolutely amazing staff

5
It’s an amazing bank, with great staff and the card itself is very good and I hardly have any problems with it and when I do I can get a new debit card for free in store on the same day, which is fantastic. Reviewed on: 10th March 2023
Libban Musa's avatar
Libban Musa

Best bank

5
Quick and easy open a account and verify good bank Reviewed on: 10th March 2023
alexandra.najap@gmail.com's avatar
[email protected]

Excellent Service in All

5
It was always a great experience with metro customer service Reviewed on: 10th March 2023
Kenny Log1Songs's avatar
Kenny Log1Songs

Great customer service everytime.

5
I go to my local metro daily to bank cash as my current nationwide closed down. Reviewed on: 10th March 2023
vik_91's avatar
vik_91

Fantastic

5
Great, fantastic bank very friendly and supportive staff great communication skills and always there to help as much as they can first ever bank iknow pf that does walk in card printing excellent keep it up doing us customers proud Reviewed on: 10th March 2023
Ameena Deen's avatar
Ameena Deen

Street forward account opening process

5
Opened my account in Milton Keynes and Lizzy was absolutely fantastic to help me get my account. Recommended to everybody Reviewed on: 10th March 2023
Reinhard Kerm's avatar
Reinhard Kerm

Marvellous metro

5
Helpful staff no nonsense service Reviewed on: 10th March 2023
Matt homer's avatar
Matt homer

Great service

5
Always help and willing to help Reviewed on: 10th March 2023
t-n1@hotmail.co.uk's avatar
[email protected]

Speedy response

5
Always quick to act when needed …. Helped reset up app on mobile also quickly printed off a new card Reviewed on: 10th March 2023
Beau's avatar
Beau

Best bank

5
Its the best bank ! I ever had it’s quick Reviewed on: 10th March 2023
Asama imtiaz's avatar
Asama imtiaz

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