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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Brilliant

Always there for you great bank I love the accessable branch the timings are awesome Reviewed on: 10th March 2023

What you need from a bank.

Open when you want or need them, great customer service, knowledgeable staff, never any queues, app works faultlessly. What more can I say 100% Reviewed on: 10th March 2023

Amazing service at Eastbourne branch

The experience was amazing. They went oversnd beyond their actual responsibilities to make my son feel as valued as any other customer. Even gave him a birthday card and cupcake as it was his birthday. Reviewed on: 10th March 2023

Always there when you need them

Past queries sorted in bank walk in service no appointments needed very quickly Reviewed on: 10th March 2023

Good bank

Like Metro bank because its open after working hours Reviewed on: 10th March 2023

Miss aspazia Roxana cizmaru

I am very happy with metro bank since i have it all the time it’s been a pleasure!! Reviewed on: 10th March 2023

Easy To Use Friendly and in My town

As long as They stay in My town I will stay with the bank. Reviewed on: 10th March 2023

Best bank

They answer calls very quick, never been in a huge queue. The customer service is very helpful and it’s one of few banks that doesn’t stop Apple Pay when you’ve spent too much. Reviewed on: 10th March 2023

Easy and secure

We can easily access the branch every day even on sundays Reviewed on: 10th March 2023

Service

The bank is very well organised and well designed buildings. The staff members are very well behaved and knows about banking. Reviewed on: 10th March 2023

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