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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Fantastic new concept of modern banking

Any problems are dealt with straight away with a huge smile. Can always rely on speaking to a real person not a machine. Have always had great service with no fuss, so have been recommending to friends and family since we first joined. Long may Metro reign. Reviewed on: 10th March 2023

Always helpful

Always helpful, open when needed. Friendly and helpful staff. No appointment needed and even ask if you want a coffee. Reviewed on: 10th March 2023

Best and fastest service

Best bank for your current account… fast and perfect service…customer follow up…. Reviewed on: 10th March 2023

The Best Bank

Good help every Time on The Phone or în store.I recommend with confidence and every time you need help you only on the phone or in the branch. Reviewed on: 10th March 2023

You'll do it there

Money transfer, account opening, new pin, new card all quickly and efficiently on site and open every day for long hours. Reviewed on: 10th March 2023

All time altitude service

Anything related to my account, I can rely on Metro undoubtedly. Reviewed on: 10th March 2023

Contactable!

I’ve titled my review based on the few occasions I’ve needed to make contact I can! And actually talk to a person who never seems to solve my problem which is always down to my own stupidity (I’m not a banker) Reviewed on: 10th March 2023

Good service

Good service very nice and perfect staff , helpful, calm and good services. Reviewed on: 10th March 2023

Best customer service

Very happy to have my bank open till late even at Sundays. Customer oriented approach is the best feature I'm enjoying Reviewed on: 10th March 2023

Simple and easy

Using metro banks banking app to manage my current account has been easy, fast and stress free Reviewed on: 10th March 2023

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