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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Such a Great Bank

Metro bank has made managing my account so easy. I love that the online banking app is easy and simple to use, plus the in branch staff are very helpful and knowledgeable about all the products and services. Reviewed on: 10th March 2023

Highly recommend Metro

Easy to set up account. Love the free coin counter! Reviewed on: 10th March 2023

Metro staff really helpful

There is a no waiting to long. You can choose your own pin number and get bank card by hand. Reviewed on: 10th March 2023

Customer service

Always helpful both online and in person. Have managed to solve my issues on the first call. Reviewed on: 10th March 2023

Brilliant

Such a friendly bank, always willing to help out where they can. Reviewed on: 10th March 2023

Fantastic new concept of modern banking

Any problems are dealt with straight away with a huge smile. Can always rely on speaking to a real person not a machine. Have always had great service with no fuss, so have been recommending to friends and family since we first joined. Long may Metro reign. Reviewed on: 10th March 2023

Always helpful

Always helpful, open when needed. Friendly and helpful staff. No appointment needed and even ask if you want a coffee. Reviewed on: 10th March 2023

Best and fastest service

Best bank for your current account… fast and perfect service…customer follow up…. Reviewed on: 10th March 2023

The Best Bank

Good help every Time on The Phone or în store.I recommend with confidence and every time you need help you only on the phone or in the branch. Reviewed on: 10th March 2023

You'll do it there

Money transfer, account opening, new pin, new card all quickly and efficiently on site and open every day for long hours. Reviewed on: 10th March 2023

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