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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Amazing help whenever needed

I would highly recommend metro bank. They are very helpful and are always there when you need Reviewed on: 10th March 2023

More secure for savings

More truthworthy in my every money transactions Reviewed on: 10th March 2023

Amazing Banking

Really simple to use, good locations, great customer service Reviewed on: 10th March 2023

Facility

The only bank that opens normal hours and provides a fluent and pleasant service, since the opening in High Street Kensington they keep up the good work! Reviewed on: 10th March 2023

Best service ever

I was treated with great care and service is excellent as compared to the other banks every little information was given by staff and my card was issued on the same day I bet in coming year they will beat everyone Reviewed on: 10th March 2023

the best bank

friendly and good stuff , easy to use application , it's easy to open a bank account. Reviewed on: 10th March 2023

Amazing customer service

Their customer service is top-notch, and the waiting time was quite minimal with the branch opening earlier, I was able to get done with the bank in time for me to get to work. Reviewed on: 10th March 2023

Great Service - Couple of improvements could be made to the phone app

As well as getting notifications for money going out, id love to see notifications for transactions coming in as well. Reviewed on: 10th March 2023

Such a Great Bank

Metro bank has made managing my account so easy. I love that the online banking app is easy and simple to use, plus the in branch staff are very helpful and knowledgeable about all the products and services. Reviewed on: 10th March 2023

Highly recommend Metro

Easy to set up account. Love the free coin counter! Reviewed on: 10th March 2023

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