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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Facility

The only bank that opens normal hours and provides a fluent and pleasant service, since the opening in High Street Kensington they keep up the good work! Reviewed on: 10th March 2023

Best service ever

I was treated with great care and service is excellent as compared to the other banks every little information was given by staff and my card was issued on the same day I bet in coming year they will beat everyone Reviewed on: 10th March 2023

the best bank

friendly and good stuff , easy to use application , it's easy to open a bank account. Reviewed on: 10th March 2023

Amazing customer service

Their customer service is top-notch, and the waiting time was quite minimal with the branch opening earlier, I was able to get done with the bank in time for me to get to work. Reviewed on: 10th March 2023

Great Service - Couple of improvements could be made to the phone app

As well as getting notifications for money going out, id love to see notifications for transactions coming in as well. Reviewed on: 10th March 2023

Such a Great Bank

Metro bank has made managing my account so easy. I love that the online banking app is easy and simple to use, plus the in branch staff are very helpful and knowledgeable about all the products and services. Reviewed on: 10th March 2023

Highly recommend Metro

Easy to set up account. Love the free coin counter! Reviewed on: 10th March 2023

Metro staff really helpful

There is a no waiting to long. You can choose your own pin number and get bank card by hand. Reviewed on: 10th March 2023

Customer service

Always helpful both online and in person. Have managed to solve my issues on the first call. Reviewed on: 10th March 2023

Brilliant

Such a friendly bank, always willing to help out where they can. Reviewed on: 10th March 2023

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