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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

@the best bank in th UK

5
Love banking with Metro as their service is quick and easier .Also the staff is very welcoming and helpful. Reviewed on: 10th March 2023
Diogo Braven Dias's avatar
Diogo Braven Dias

Great bank

5
Great service love metro bank no problems when I go to there staff very helpful Reviewed on: 10th March 2023
Roo's avatar
Roo

Great service

5
Customer service is unmatched, no other bank is open after work when you really need them, and they can do it all in the branch, just great. Reviewed on: 10th March 2023
Brad's avatar
Brad

Good

5
Verry good i am verry happy for this account Reviewed on: 10th March 2023
Marius Radu's avatar
Marius Radu

Convenient and Reliable

5
I’m never worried banking with Metro bank as I can always pop in any day even Sundays. If anything happens it usually gets resolved within the same moment I am at the store. Furthermore any new account that’s you open u walk out with everything active already and can use straight away I have never seen that before. I highly recommend banking with metro as it is also a trust worthy bank. Customer service is incredible professional staff always ready to help and meet our needs. Reviewed on: 10th March 2023
rofaila@hotmail.co.uk's avatar
[email protected]

Fantastic bank

5
Staff are always supportive whenever I need something. Easy to use the online banking and easy to talk to staff in person Reviewed on: 10th March 2023
Bryonie's avatar
Bryonie

Great bank

4
Easy to open an account ans their opening hours are very friendly Reviewed on: 10th March 2023
Toluwanimi Jaiyebo's avatar
Toluwanimi Jaiyebo

Great bank

5
Very good service in bank and online banking. Reviewed on: 10th March 2023
Marina 's avatar
Marina

Disappointing

1
Not enough attention to fraud, could have recognised the flow of money coming into account and straight out within minuets, an obvious and expensive lack of foresight from a professional bank Reviewed on: 10th March 2023
Steve Peters's avatar
Steve Peters

The only bank to help me

5
I needed to set up a Trust Bank Account and Metro were the only bank to offer this and support me through a very challenging and emotional time. They dealt with this matter very professionally and with kindness from the start. Reviewed on: 10th March 2023
Kathryn Smith's avatar
Kathryn Smith

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