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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great bank

5
Very good service in bank and online banking. Reviewed on: 10th March 2023
Marina 's avatar
Marina

Disappointing

1
Not enough attention to fraud, could have recognised the flow of money coming into account and straight out within minuets, an obvious and expensive lack of foresight from a professional bank Reviewed on: 10th March 2023
Steve Peters's avatar
Steve Peters

The only bank to help me

5
I needed to set up a Trust Bank Account and Metro were the only bank to offer this and support me through a very challenging and emotional time. They dealt with this matter very professionally and with kindness from the start. Reviewed on: 10th March 2023
Kathryn Smith's avatar
Kathryn Smith

Fantastic in everyway

5
Switched from another high street bank. A breath of fresh air. Reviewed on: 10th March 2023
PAUL TINKLER's avatar
PAUL TINKLER

Great account....but could be better

3
I have a standard account, but it does not allow direct debits to be set up. If this could be changed then that would be all stars Reviewed on: 10th March 2023
Ray Wright's avatar
Ray Wright

MB

5
Excellent services and always meeting my expectations. Reviewed on: 10th March 2023
Gloria Ortiz's avatar
Gloria Ortiz

The best

5
Easy to use and amazing customer service! Reviewed on: 10th March 2023
adriana.trifu1@yahoo.com's avatar
[email protected]

Great bank

5
Metro bank is one of the best banks in the UK Reviewed on: 10th March 2023
Marcus Gayle's avatar
Marcus Gayle

Bank

5
Metro bank is one of the best banks so far, with the most friendliest people to help with over the phone or even in branch and the best thing of all is that they are open 7 days a week, I’ve never had a problem with metro bank as I’ve had with other banks Reviewed on: 10th March 2023
Jas Jandoo's avatar
Jas Jandoo

this is the best bank in the UK and very helpful.

5
my experience is always great either on the phone or in the bank thanks metro bank. Reviewed on: 10th March 2023
Meriem Bouazza's avatar
Meriem Bouazza

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