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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Fantastic in everyway

Switched from another high street bank. A breath of fresh air. Reviewed on: 10th March 2023

Great account....but could be better

I have a standard account, but it does not allow direct debits to be set up. If this could be changed then that would be all stars Reviewed on: 10th March 2023

MB

Excellent services and always meeting my expectations. Reviewed on: 10th March 2023

The best

Easy to use and amazing customer service! Reviewed on: 10th March 2023

Great bank

Metro bank is one of the best banks in the UK Reviewed on: 10th March 2023

Bank

Metro bank is one of the best banks so far, with the most friendliest people to help with over the phone or even in branch and the best thing of all is that they are open 7 days a week, I’ve never had a problem with metro bank as I’ve had with other banks Reviewed on: 10th March 2023

this is the best bank in the UK and very helpful.

my experience is always great either on the phone or in the bank thanks metro bank. Reviewed on: 10th March 2023

Amazing customer service

I use metro bank for my personal banking as well as my business banking. Whether I need to speak to them online or in person they’re always straightforward, helpful and deal with anything incredibly quickly. In the past I’ve had to get a new bank card with my previous bank, that required a long phone call, speaking to a number of people and a wait for the card to be posted. With Metro Bank it was entirely dealt with within 15 minutes. Stress free. Reviewed on: 10th March 2023

Very generous banking system

The system is quite nice and friendly. Its open on sunday as well. And weekdays close at 6 pm. Very helpful for working people. I am definitely recommending to all my contacts Reviewed on: 10th March 2023

Metro bank

I love this bank so much they’re the best I will never leave them Reviewed on: 10th March 2023

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