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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great Bank

Great Customer Service Experience. Reviewed on: 10th March 2023

Easy, efficient, excellent bank!

Always friendly and super helpful. Quick service and sort out issues fast! Reviewed on: 10th March 2023

Excellent!!!

Fantastic customer service,friendly staff and nothing is to much trouble ,Especially like that they can print your cards there and then Reviewed on: 10th March 2023

Amazing !

metro is a very accessible bank, very efficient when it comes to solving problems i’ve had and always providing amazing customer service ! i wish more banks were like metro ! Reviewed on: 10th March 2023

METRO BANK

Happy that I’m use this bank …I suggest to everyone Reviewed on: 10th March 2023

Great bank

I love my bank, it's always open and great customer service! Thank you! Reviewed on: 10th March 2023

Perfect customer service in branch offices and an easy-to-use mobile app

The bank provides perfect customer service in branch offices with extended opening hours. It has an easy-to-use mobile app with great features. Reviewed on: 10th March 2023

Best experience

Being my first banking account in the UK, it is for sure the best experience and service. Definetely recommend it. I never had problems with my account, everything being very safe. Reviewed on: 10th March 2023

Excellent service every-time needed

From start to end excellent customer service dealing with customer to the highest standards never experienced in other banks Reviewed on: 10th March 2023

Metro bank

The employees are always nice, service is quick and I love the way the app feels to use Reviewed on: 10th March 2023

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