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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great bank

5
I love my bank, it's always open and great customer service! Thank you! Reviewed on: 10th March 2023
Izabela Meteva's avatar
Izabela Meteva

Perfect customer service in branch offices and an easy-to-use mobile app

5
The bank provides perfect customer service in branch offices with extended opening hours. It has an easy-to-use mobile app with great features. Reviewed on: 10th March 2023
Robert Nagy's avatar
Robert Nagy

Best experience

5
Being my first banking account in the UK, it is for sure the best experience and service. Definetely recommend it. I never had problems with my account, everything being very safe. Reviewed on: 10th March 2023
mihaelamunteanu41@yahoo.com's avatar
[email protected]

Excellent service every-time needed

5
From start to end excellent customer service dealing with customer to the highest standards never experienced in other banks Reviewed on: 10th March 2023
Ameerah alanazi's avatar
Ameerah alanazi

Metro bank

5
The employees are always nice, service is quick and I love the way the app feels to use Reviewed on: 10th March 2023
lawyer136dx's avatar
lawyer136dx

Fantastic customer service

4
On many occasions i had issues about my banking system, the prompt response and assistance received is encouraging. And above all, good customer service rendered is also great. Reviewed on: 10th March 2023
Idowu Lowo 's avatar
Idowu Lowo

Excellent

5
Excellent bank 100% recommended makes my usual arrangements very simple Reviewed on: 10th March 2023
Michele Milo's avatar
Michele Milo

Great bank

5
Easy to use, staff are always incredibly helpful. The mobile banking is super easy really takes the stress out for me. Would recommend this bank to anyone! Reviewed on: 10th March 2023
Beth's avatar
Beth

Fantastic bank

5
Metro is the best bank I’ve been with and at the age of 62 I’ve had a few banks Always helpful and friendly and open on the weekend is a bonus , brilliant customer service and I can’t praise them enough . Reviewed on: 10th March 2023
Beverley Arrowsmith's avatar
Beverley Arrowsmith

Great bank with great services

5
Perfect customer service, 7 days a week, card in store Reviewed on: 10th March 2023
Ali Sider's avatar
Ali Sider

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