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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Outstanding service

Providing a quick response when I ask a question or bring up a problem, showing me that their opinions are valued Reviewed on: 10th March 2023

Very helpful with needs to do with card

I’ve have been with metro for around 3 years and so far I have nothing to complain about their customer service is amazing and would and have recommended people to bank with metro. Reviewed on: 10th March 2023

Always available - Always amazing

I am so happy that I can do my branch banking with real people and on a Sunday. Unparalleled service. Reviewed on: 10th March 2023

Fabulous bank for all ages

As the title says fabulous bank for all ages. From myself the grandma to my grandson. The customer services especially at Fulham are brilliant. My grandson is autistic and he tends to lose his card. Not a problem to them at all. They also engage with him and let him know what can be done Reviewed on: 10th March 2023

Brilliant

Best bank I've been with would recommend to any body and every body Reviewed on: 10th March 2023

amazing

This bank is so helpful and brilliant. They have an instant savings account which you can access at anytime, they are always so helpful Reviewed on: 10th March 2023

Excellent customer service

Good bank and excellent and very helpful customer service Reviewed on: 10th March 2023

The best

The best online banking app I have used. Reviewed on: 10th March 2023

EVERYTHING YOU'D WANT A BANK TO BE

a very pleasant experience opening an account and the branch opening hours are superb Reviewed on: 10th March 2023

Goods

Very good and no have never problem with this bank Reviewed on: 10th March 2023

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