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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Fabulous bank for all ages

As the title says fabulous bank for all ages. From myself the grandma to my grandson. The customer services especially at Fulham are brilliant. My grandson is autistic and he tends to lose his card. Not a problem to them at all. They also engage with him and let him know what can be done Reviewed on: 10th March 2023

Brilliant

Best bank I've been with would recommend to any body and every body Reviewed on: 10th March 2023

amazing

This bank is so helpful and brilliant. They have an instant savings account which you can access at anytime, they are always so helpful Reviewed on: 10th March 2023

Excellent customer service

Good bank and excellent and very helpful customer service Reviewed on: 10th March 2023

The best

The best online banking app I have used. Reviewed on: 10th March 2023

EVERYTHING YOU'D WANT A BANK TO BE

a very pleasant experience opening an account and the branch opening hours are superb Reviewed on: 10th March 2023

Goods

Very good and no have never problem with this bank Reviewed on: 10th March 2023

Why aren't all banks like this one?

Banking with Metro is a great experience. Being able to go into your branch 7 days a week and in the evenings is incredibly helpful when working. Coin counting machines and replacement cards in store are also a huge bonus! Reviewed on: 10th March 2023

Nice and polite staff

Very nice and polite staff. The bank is working on Saturday and this is my only day off so very confident for me! Reviewed on: 10th March 2023

Current account

‘Twas a breeze to set up my current account with Metro Bank, great service and easy to manage. Reviewed on: 10th March 2023

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