Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

View other Metro Bank products

4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10576)

Very welcoming and great customer service

My experience with Metro Bank has been great since i first opened my account with them. Theyre honestly so helpful when i have a problem and the staff are so lovely with great communication and understanding Reviewed on: 10th March 2023

Best customer service

Any time I've needed help or more information, I've always been helped by knowledgeable staff. They very friendly and explain things very well. After bad experiences at another bank, I'm happy to say I'm glad I switched to Metro Bank. Reviewed on: 10th March 2023

Customer service

Excellent customer service, always picks up calls whenever needed Reviewed on: 10th March 2023

Amazing Bank for anyone

I have been having account with Metro for couple of years now, Never had any issues. amazing customer service online. over the phone and face to face, My local branch - convenient location, open every day, nice and clean place, kind and professional staff. Highly recommend Reviewed on: 10th March 2023

Amazing

Long opening hours, you can get a replacement cards in branch. Reviewed on: 10th March 2023

amazing

very safe, very helpful. always there when we need help. Reviewed on: 10th March 2023

Best bank

Best bank I’ve ever used , great service , polite staff and always help when needed! Reviewed on: 10th March 2023

Best bank to use if you go on holidays

I’ve never been charged a penny for using my card in Europe! The team are also always happy to help Reviewed on: 10th March 2023

Never had a problem

Never had a problem with it i have a few accounts with them and their banking app is amazing Reviewed on: 10th March 2023

Easy, helpful

Opened a joint account with Metro recently and it was very easy. The banking app is also great to use and the branch has good opening hours. Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal bank account
from Investec 4.52 from 3 reviews
Ultimate Reward Current Account
from Halifax 3.94 from 101 reviews
Day2Day Current Account
from The Cumberland 4.38 from 19 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.90 from 484 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub