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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank to use if you go on holidays

I’ve never been charged a penny for using my card in Europe! The team are also always happy to help Reviewed on: 10th March 2023

Never had a problem

Never had a problem with it i have a few accounts with them and their banking app is amazing Reviewed on: 10th March 2023

Easy, helpful

Opened a joint account with Metro recently and it was very easy. The banking app is also great to use and the branch has good opening hours. Reviewed on: 10th March 2023

Without doubt the best bank out there

Every interaction I have ever had with Metro Bank completely stress free. Reviewed on: 10th March 2023

Amazing Bank

Metro has made banking very simple and easy! I love banking with metro. Highly recommended Bank to everyone and everybody. Reviewed on: 10th March 2023

Best banking services provider

Safe for making payments. Available everyday. Customer support is so good. Efficient and knowledgeable staff. Reviewed on: 10th March 2023

Quick service over the phone nd at the desk

Very efficient service and understanding.. helpful team in the branch and over the phone.. customer service is at good standard Reviewed on: 10th March 2023

Amazing

Can not fault this bank one bit. Been with them for around 2/3 years and never had a problem Reviewed on: 10th March 2023

Quite happy to open a Community Bank Account

In July 2021, I am became the chairman of a Saturday morning football league, consisting of 14 teams. Despite following all their procedures and repeated phone calls, I could not get myself added to the existing Bank Account (a well known High Street and business banking establishment). After 6 months, I turned to other banks, online banks and Building Societies and then realised that no-one was interested in handling the type of account we wanted. However, what a remarkably refreshing attitude I encountered when I made enquiries with Metro Bank. I was so surprised that following my initial telephone conversation, I rang back to check. Therefore it was 6 months from all the others to say no and 6 minutes with Metro Bank to say yes. Reviewed on: 10th March 2023

Good

Friendly workers and professionals Reviewed on: 10th March 2023

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