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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10579)

Fast and easy banking.

5
Fast, easy not only in UK in all Europe too. Fast transfer money, no charge in Europe, easy dissolve problem, long working hours in bank. Reviewed on: 10th March 2023

Most supportive bank

5
There's so much I can say about metro bank I've been with so many banks in my past but by far they are the greatest friendly and supportive staff always happy and ready to help. The 24/7 online and call support Always there when you need them The bank's way of working is amazing they would print your card on the spot so there is no waiting for the post man you walk out with your bank card I love it Reviewed on: 10th March 2023

Friendly and helpful staff ever

5
My experience is always excellent with the staff and online banking it’s secure as well Reviewed on: 10th March 2023

Open all days and evenings. Quick friendly service

5
I’m old and appreciate having many bank services on paper. Reviewed on: 10th March 2023

Good customer service

5
When I contact them via call or as a person, I receive friendly and comfortable experience from them. Thank you Reviewed on: 10th March 2023

Wonderful

5
Just for the fact that you can have your bank card within a space of one hour if you’re going to open or resolve any issue with it’s amazing, first bank that does that and stays open until late..wooow that’s wonderful Reviewed on: 10th March 2023

Very good

5
They got great customer service and they always on time Reviewed on: 10th March 2023

A bank to can bank on

5
Flexible banking Great rates and products And branch’s open on Sunday.Metro bank most certainly have their customer at the centre of their business model! Reviewed on: 10th March 2023

Customer friendly

5
Easy banking, available any time of the week, very good customer service. Reviewed on: 10th March 2023

Good

4
Nice app and easy to use. Good phone service Reviewed on: 10th March 2023

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