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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Quite happy to open a Community Bank Account

In July 2021, I am became the chairman of a Saturday morning football league, consisting of 14 teams. Despite following all their procedures and repeated phone calls, I could not get myself added to the existing Bank Account (a well known High Street and business banking establishment). After 6 months, I turned to other banks, online banks and Building Societies and then realised that no-one was interested in handling the type of account we wanted. However, what a remarkably refreshing attitude I encountered when I made enquiries with Metro Bank. I was so surprised that following my initial telephone conversation, I rang back to check. Therefore it was 6 months from all the others to say no and 6 minutes with Metro Bank to say yes. Reviewed on: 10th March 2023

Good

Friendly workers and professionals Reviewed on: 10th March 2023

Fast and easy banking.

Fast, easy not only in UK in all Europe too. Fast transfer money, no charge in Europe, easy dissolve problem, long working hours in bank. Reviewed on: 10th March 2023

Most supportive bank

There's so much I can say about metro bank I've been with so many banks in my past but by far they are the greatest friendly and supportive staff always happy and ready to help. The 24/7 online and call support Always there when you need them The bank's way of working is amazing they would print your card on the spot so there is no waiting for the post man you walk out with your bank card I love it Reviewed on: 10th March 2023

Friendly and helpful staff ever

My experience is always excellent with the staff and online banking it’s secure as well Reviewed on: 10th March 2023

Open all days and evenings. Quick friendly service

I’m old and appreciate having many bank services on paper. Reviewed on: 10th March 2023

Good customer service

When I contact them via call or as a person, I receive friendly and comfortable experience from them. Thank you Reviewed on: 10th March 2023

Wonderful

Just for the fact that you can have your bank card within a space of one hour if you’re going to open or resolve any issue with it’s amazing, first bank that does that and stays open until late..wooow that’s wonderful Reviewed on: 10th March 2023

Very good

They got great customer service and they always on time Reviewed on: 10th March 2023

A bank to can bank on

Flexible banking Great rates and products And branch’s open on Sunday.Metro bank most certainly have their customer at the centre of their business model! Reviewed on: 10th March 2023

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