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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Love Metro Bank

Customer service is great, simple app to use and very helpful information on the insights each month. Reviewed on: 10th March 2023

Easy to use and convenient

Easy to open account, very friendly customer service would highly recommend Reviewed on: 10th March 2023

Best customer service

All companies should take note of how metro run and how they train customer service teams. Reviewed on: 10th March 2023

Great bank

Great service and had no problems Reviewed on: 10th March 2023

very friendly service

always available by phone and in store .very friendly . very practical Reviewed on: 10th March 2023

They are brilliant, great staff who make every request, however small, feel important

Always a very positive experience a pleasure to go into Metro Banks Reviewed on: 10th March 2023

Friendly

Metro make everything so easy with pleasant staff . Reviewed on: 10th March 2023

Amazing service

Always an amazing service. No query too much trouble. Love opening hours. A very personal experience on every visit Reviewed on: 10th March 2023

Simple, Straight, Easy

Simple, Straight, Easy. Friendly and helpful Reviewed on: 10th March 2023

great banking service

great bank helpful staff and opening hours are very good Reviewed on: 10th March 2023

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