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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Friendly Bank.

Lost with Banks closing everywhere, then we saw 'Metro'. Two associations I am involved with are now with the Metro. No regrets. Reviewed on: 10th March 2023

Very friendly staff

I am very happy with my review the staff are very helpful and it is nice that they let my mum speak on my behalf because of me being autistic Reviewed on: 10th March 2023

Good for European travel

One of the few banks left on highstreets near me. Good for travel. One of the better banking apps too. Reviewed on: 10th March 2023

Efficient and great service

Metro bank is to me the most straightforward and efficient bank provider. They don’t over complicate things and make it easy and simple to open an account with them. The go with time and are well aware of the needs of their customers. When you enter a metro bank your issue is taken serious and they offer a quick and efficient customer service. The staff is very friendly and very professional. There is no other bank that has opening times like Metro. They give you a feeling that no issue is a real issue that can not be sorted out quickly by reaching out to them. You go in and come out with a pleasant solution. I have gone to to other banks many times and was not able to be given an instant satisfying solution, but was told to come again another day to another brunch, therefore wasting time and money travelling there also. Whereas at Metro I complete everything in one go and feel assure that if I make my way to the branch I will go out satisfied with a solution. I have no issue or complain to raise against Metro bank overall very satisfied and only recommend it to anyone. Reviewed on: 10th March 2023

Easy Going

From opening the account to using the online and mobile dashboards, Metro Bank made everything as smooth and easy as we could have hoped for! Reviewed on: 10th March 2023

Great service

Rapid process to set the bank account and great user experience Reviewed on: 10th March 2023

Outstanding bank

Staff are always very friendly and professional, iv never had a problem with my bank and I have always felt welcome when entering the bank Reviewed on: 10th March 2023

Perfect Bank

I am more than happy to recommend Metro bank to anyone as never faced any hassle in My banking Reviewed on: 10th March 2023

Good and efficient service

Always been helpful especially with password issues and digital platforms which are difficult for us older people Reviewed on: 10th March 2023

Professional

Any time you have a problem and you go to one of their branches they really are there to help,thank you for that Reviewed on: 10th March 2023

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