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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Best Bank and Best customer Service

I’m 100% Satisfied with their service Reviewed on: 10th March 2023

Amazing bank

Brilliant staff and amazing service on phone and store Reviewed on: 10th March 2023

Efficient and diverse bank

Metro banks are easy to use and great customer service. Going in to the branch is never a hassle and staff try their best to resolve any issues Reviewed on: 10th March 2023

Simply but great to use

Not had one issue with the bank. Very good in communications and easy to use. One of the best banks I have banked with. I would recommend the bank to everyone Reviewed on: 10th March 2023

Excellent

The best bank in England The best customer service Reviewed on: 10th March 2023

Improves my money management

Since joining metro 6+ years ago, we have no longer needed or utilised an overdraft. The notifications help us move money so we can stay on top without needing to borrow from credit. Great bank. Reviewed on: 10th March 2023

Utterly faultless

Always helpful efficient and welcoming never had any issues with operating my current account Reviewed on: 10th March 2023

Good bank

Very problem that I had they have dealt with it very well. A pretty easy bank to detail with too. Very good security too. Reviewed on: 10th March 2023

Quick, efficient and safe

I feel as though my money is safe. When my card got stolen it was easy to cancel my card Reviewed on: 10th March 2023

Very good service

I am perfectly satisfied. Thanks Reviewed on: 10th March 2023

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