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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Fantastic bank

I love Metro bank’s online banking app. Most banking apps are slow or full of bugs but Metro’s is great. I absolutely LOVE that the Metro bank branches stay open later to accommodate to their client’s or prospective client’s work schedule and that you can bring your dog in with you! It makes going there feel so much easier and more welcoming. The team at Metro are all so warm, friendly, knowledgeable and helpful. I always feel such a positive energy when I go there. Thanks so much :) Reviewed on: 10th March 2023

Metro Bank-The best company!

Since I have an account at Metro Bank, I am very satisfied with the service of this company. Reviewed on: 10th March 2023

Payment transfer irregularity

Needed clarification on payments being taken. Staff were efficient, polite and friendly when resolving the problem. Reviewed on: 10th March 2023

Rubbish bank

Worst bank. Terrible customer service. Reviewed on: 10th March 2023

Best bank ever

They are so kind and helpful here i will always stay with this bank they print cards withing maybe 15 minutes or less same day which is really good and can help you quick and easy and their extremely welcoming, I couldn't refer a better bank than metro Reviewed on: 10th March 2023

Easy to use

Staffs are very helpful and friendly quick service Reviewed on: 10th March 2023

Best Bank

The best bank I’ve been with, really simple and easy to access and move money. The app is brilliant! Never a bad word to say about Metro Bank! I’ve told all my family and friends to use it. Reviewed on: 10th March 2023

Always welcome, always professional service.

Bank open 7 days a week. Friendly, professional staff. Reviewed on: 10th March 2023

Easy to use bank

I switched from Barclays to metro and I found it so much better. Easy to use. The layout is simple which is what I like. Overall good bank to be with. Reviewed on: 10th March 2023

Highly recommend

Staff always cheerful & friendly, online banking is brilliant, opening times excellent Reviewed on: 10th March 2023

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