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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Rubbish bank

1
Worst bank. Terrible customer service. Reviewed on: 10th March 2023
Amir Sadjady's avatar
Amir Sadjady

Best bank ever

5
They are so kind and helpful here i will always stay with this bank they print cards withing maybe 15 minutes or less same day which is really good and can help you quick and easy and their extremely welcoming, I couldn't refer a better bank than metro Reviewed on: 10th March 2023
Aneelia Smith's avatar
Aneelia Smith

Easy to use

5
Staffs are very helpful and friendly quick service Reviewed on: 10th March 2023
Yogesh Joshi's avatar
Yogesh Joshi

Best Bank

4
The best bank I’ve been with, really simple and easy to access and move money. The app is brilliant! Never a bad word to say about Metro Bank! I’ve told all my family and friends to use it. Reviewed on: 10th March 2023
Abbie Hampton's avatar
Abbie Hampton

Always welcome, always professional service.

5
Bank open 7 days a week. Friendly, professional staff. Reviewed on: 10th March 2023
Roza Rog's avatar
Roza Rog

Easy to use bank

2
I switched from Barclays to metro and I found it so much better. Easy to use. The layout is simple which is what I like. Overall good bank to be with. Reviewed on: 10th March 2023
Cameron.99's avatar
Cameron.99

Highly recommend

5
Staff always cheerful & friendly, online banking is brilliant, opening times excellent Reviewed on: 10th March 2023
Geraldine Adams 's avatar
Geraldine Adams

Best Bank and Best customer Service

5
I’m 100% Satisfied with their service Reviewed on: 10th March 2023
Wasu Harris's avatar
Wasu Harris

Amazing bank

5
Brilliant staff and amazing service on phone and store Reviewed on: 10th March 2023
Tabitha Lawrence's avatar
Tabitha Lawrence

Efficient and diverse bank

4
Metro banks are easy to use and great customer service. Going in to the branch is never a hassle and staff try their best to resolve any issues Reviewed on: 10th March 2023
tifeogunmola.tife@gmail.com's avatar
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