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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Fast and easy customer service no matter when and where

Never been a hassle ever since I opened the account. Reviewed on: 12th April 2021

fantastic

Great experience with this bank, very helpful and sorts everything out quickly. Reviewed on: 12th April 2021

Top bank

Relates to me, and is great for me! Reviewed on: 12th April 2021

Good customer service

Always welcome for any help Whenever I visited they help me so quickly give me a lot respect Reviewed on: 11th April 2021

Is really amazing

is really fantastic bank metro and always I am happy with that bank Reviewed on: 11th April 2021

Excellent

I always had efficient service from Metro bank and I am happy to be a customer. Reviewed on: 11th April 2021

Best Customer Service

Whenever I visit my Metro Bank branch I always experience a great Customer service from the team either its serving on tills or discussing loans etc. Reviewed on: 11th April 2021

Old school banking

Cannot fault, real people working really hard in the real world continue keeping it real! Reviewed on: 11th April 2021

As a bank

Been a member of metro bank for a few years and they are efficient and diligent when it comes to my experience as a customer. Reviewed on: 11th April 2021

Honest banking done well

Lovely bank with good staff and ethics. Received great customer care and a gift after a banking error. App easy to use and telephone banking good. Also some branches able to print cards on the spot!!! Refreshing to have had some a good experience with a bank. Reviewed on: 11th April 2021

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