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Metro Bank: Current account reviews

4.86
Based on 10,570 reviews, last reviewed 27th May 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Everyone's high street bank.

5
I have banked with Metro Bank for a number of years and other Banks for many decades. Metro Bank is in a class of its own. Reviewed on: 12th April 2021

Helpful Friendly Staff

5
Always a pleasure to visit this bank. The staff are friendly and helpful. Reviewed on: 12th April 2021

Best Bank Ever!!!

5
I am a serial Online Banking details LOSER!! And everytime I go in or speak to anyone on thr phone they are so helpful and I often end up having a laugh with them! Im often reassured that I am not a bother as I feel I am with my constant forgetfulness! A brilliant team over the phone and in the office!! Highly recommended Reviewed on: 12th April 2021

. Recommend? You bet!

5
An exceptionally easy service to navigate, using the mobile app and website. Very simple to contact customer services who are simply professional and knowledgeable. Reviewed on: 12th April 2021

Fast and easy customer service no matter when and where

5
Never been a hassle ever since I opened the account. Reviewed on: 12th April 2021

fantastic

5
Great experience with this bank, very helpful and sorts everything out quickly. Reviewed on: 12th April 2021

Top bank

5
Relates to me, and is great for me! Reviewed on: 12th April 2021

Good customer service

5
Always welcome for any help Whenever I visited they help me so quickly give me a lot respect Reviewed on: 11th April 2021

Is really amazing

5
is really fantastic bank metro and always I am happy with that bank Reviewed on: 11th April 2021

Excellent

5
I always had efficient service from Metro bank and I am happy to be a customer. Reviewed on: 11th April 2021

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