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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Very friendly bank

Staff are nice and helpful, the always smiling and ready to help Reviewed on: 12th April 2021

Amazing bank!

Metro bank are an amazing bank. Their service is second to none. I would recommend them to anyone. Reviewed on: 12th April 2021

Lovely customer service

They have lovely customer service and any time I want to go into the bank physically there’s always someone waiting to ask if I need any assistance which is a lovely touch compared to other banks And the staff are always very friendly and they are really nice and appeal to the younger generation Reviewed on: 12th April 2021

Excellent

I tell everyone to go with Metro, the customer service you receive is amazing, your staff are approachable and respectful. It is not stressful when I bank with Metro which is more than I can say when banking elsewhere. Very helpful and very much appreciated. Reviewed on: 12th April 2021

best bank yet

easy to deal with, open when i need them Reviewed on: 12th April 2021

TOP MARKS

Great service,friendly helpful staff can go in this bank any time or on line cannot fault it, one very very happy customer Reviewed on: 12th April 2021

Simple

Very easy to use, quick service and very friendly staff Reviewed on: 12th April 2021

Pleasant, helpful and efficient staff.

Love Metro Bank, as If I need to visit branch I can take my little dog with me, water is always supplied for dogs. The on-line banking which I generally use is so easy to navigate. I give Metro bank 100% rating and recommend to any family ,or friends wishing to change banks. Reviewed on: 12th April 2021

open an account

it is easy to open an account with Metro bank. Open and make payment from your home. Do not need to go to the bank. Happy to be a Metro Bank customer. Reviewed on: 12th April 2021

so easy to use and everything available online

love metro - account always at my fingertips Reviewed on: 12th April 2021

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