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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Very efficient and dependable

Also there for me and the online services are very simple to understand. Reviewed on: 10th April 2021

No Bad Words

Absolutely Reviewed on: 10th April 2021

Perfect service

Customer service is very nice in almost all brunches and also over the phone they explain everything in a nice way , plus I love the application and all it's different features. Reviewed on: 10th April 2021

Absolutely amazing

They have been very helpful whenever I have been confused and as someone with autism this bank has been very very good! Reviewed on: 10th April 2021

Best Bank On The High Street

Easy to use, convenient too, this bank makes you feel valued. Reviewed on: 10th April 2021

Professionalism matched with Cooperation

In this fast paced world of finance and business competitiveness, it is not all common to experience a company where one feels not just a number, but also a feeling of confidence that there is a sense of trustworthiness, coupled with total efficiency and friendliness. A rarity in today's world! I am proud to be part of this business. Reviewed on: 10th April 2021

excellent

the banking app is very very good, i love how comfortable and intuitive the interface is. very customisable to my requirements, absolutely customer oriented. Reviewed on: 10th April 2021

Tijana Topalovic Brighton

I have changed my bank since 6-7 years now, and I am very happy with the service. I have suggested it to 3 friends when they were switching accounts, and they are very happy with it. They have easy to use apps, polite and helpful operators. I would recommend it again if asked. Reviewed on: 10th April 2021

Modern, good customer service, straightforward

I like the branches, so friendly, bright and welcoming. Internet banking easy and straightforward on the occasions I have had to ring, the lines are answered much more promptly than any other businesses or banks I ring and always very easy. The one occasion was victim to fraud it was identified immediately and i was contacted and it was sorted out straight away. Reviewed on: 10th April 2021

Go the extra mile

On occasion, I've needed to do some urgent banking in early evening hours or bank holidays. Only Metro bank can help. On two of those occasions, they were urgent and time-sensitive, so I'm much obliged to Metro. Reviewed on: 10th April 2021

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