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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Personal, accessible, digital

Great branch service when needed. Great online app with spend analysis and easy secure payments setup Reviewed on: 11th April 2021

Delightful staff, efficient service, lovely clean and spacious premises.

I would particularly like to thank Metro for not applying recent bank charges over the last few months, although they could have, and for reimbusing charges at the beginning of the pandemic last year. It made a massive difference to me, as I was ill with Covid and unable to work. Thank you! Reviewed on: 11th April 2021

amazing experience

metro bank has been brilliant as i am from a low income so i am often working for little money but they have really helped me with my saveings and also advice on how to make my money go further Reviewed on: 11th April 2021

The best bank in Britain

Easy to use banking, friendly staff, awesome branches, great customer service, so happy I bank with them. Reviewed on: 11th April 2021

Great bank

Great customer service, friendly and helpful staff. Reviewed on: 11th April 2021

Best bank around

Have been with Metro Bank for several years now, wouldn’t want to bank anywhere else. Fantastic customer service. Reviewed on: 11th April 2021

The best current account provider.

The best current account in the uk Reviewed on: 10th April 2021

Best bank. Helpful staff. Always there

Wonderful experience every time Reviewed on: 10th April 2021

Quick and Convenient

Opening times are great, never had to wait too long when calling for help and cards can be reprinted on the same day which was great when I lost mine. The app is easy to use but could do with some more budgeting features. Reviewed on: 10th April 2021

Excellent service with extended working hours

I always find one open metro bank if i am doing late shift. They are very cooperative and try to solve issues under one roof instead sending posts and waiting for their letters etc. Reviewed on: 10th April 2021

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