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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Best bank, bank the best

5
I have been a client of Metro bank for some years now, I have had accounts with many other banks, Metro beats them all,hands down. Reviewed on: 10th April 2021

Exactly what the British high street needs right now .

5
Highly recommended. More branches needed. Help make the public more money savvy . Reviewed on: 10th April 2021

Very efficient and dependable

5
Also there for me and the online services are very simple to understand. Reviewed on: 10th April 2021

No Bad Words

5
Absolutely Reviewed on: 10th April 2021

Perfect service

5
Customer service is very nice in almost all brunches and also over the phone they explain everything in a nice way , plus I love the application and all it's different features. Reviewed on: 10th April 2021

Absolutely amazing

5
They have been very helpful whenever I have been confused and as someone with autism this bank has been very very good! Reviewed on: 10th April 2021

Best Bank On The High Street

5
Easy to use, convenient too, this bank makes you feel valued. Reviewed on: 10th April 2021

Professionalism matched with Cooperation

5
In this fast paced world of finance and business competitiveness, it is not all common to experience a company where one feels not just a number, but also a feeling of confidence that there is a sense of trustworthiness, coupled with total efficiency and friendliness. A rarity in today's world! I am proud to be part of this business. Reviewed on: 10th April 2021

excellent

5
the banking app is very very good, i love how comfortable and intuitive the interface is. very customisable to my requirements, absolutely customer oriented. Reviewed on: 10th April 2021

Tijana Topalovic Brighton

5
I have changed my bank since 6-7 years now, and I am very happy with the service. I have suggested it to 3 friends when they were switching accounts, and they are very happy with it. They have easy to use apps, polite and helpful operators. I would recommend it again if asked. Reviewed on: 10th April 2021

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