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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent service

Excellent service, very efficient and helpful, never had a problem with them. Reviewed on: 4th April 2023

Super efficient & friendly

Each and every time I have visited the a branch of the bank I have received excellent and courteous service. Reviewed on: 4th April 2023

Metro current

I don’t use any of my other cards now, I’m actually always losing it they just replace it in the store. It isn’t closest bank to me but I prefer to do the 27 minuet drive to it because they are just quicker if I need to replace my card or bank my money in and they are open till 6 at night which is useful, most other banks shut at 4.30. Reviewed on: 4th April 2023

One Hundred percent

Best bank I have ever had, exactly what I need and more feels like it's tailored for me but it's same for everyone which makes it better. I have had accounts with 3 other older banks but service cannot be compared at all. Reviewed on: 4th April 2023

Best bank ever

I had bank with Barclays for over 20 years but switched to metro two years ago and the service with metro has been outstanding Reviewed on: 4th April 2023

Great Bank

Great bank with great products. Reviewed on: 4th April 2023

Easy banking ,my way

So easy to contact,so polite. Talk to a human ,your never on the phone for ever . Just easy banking.. Reviewed on: 4th April 2023

Customer friendly bank

Metro bank is customer friendly bank and I had my best experience over there during my account opening process and also they clarifies the doubts nicely. Extraordinarily customer service Reviewed on: 4th April 2023

For me the best bank

The best experience in my life with you Metro Bank in my opinion you are the best. Kip going guys. Thank you for your quality services ❤️ Reviewed on: 4th April 2023

Excellent

Excellent customer service and very helpful staff Reviewed on: 4th April 2023

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