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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Super friendly and convenient

I used to hate banking admin and especially going into a branch. Metrobank changed all that. Going to a branch is such a treat that I almost wish banking online wasn't so super convenient with them! Reviewed on: 27th March 2021

Best Bank

Personal care by staff. Always pleasant and helpful. Buildings always clean attractive. Reviewed on: 27th March 2021

Great service

Always happy to help in branch, online or on telephone. Easy to use website. Reviewed on: 27th March 2021

Very friendly

They are helpful, friendly and reliable. Any issues I've had always resolved. Reviewed on: 27th March 2021

Excellent bank

Metro have been very good to me, the staff are helpful and informative and I would recommend them to anyone Reviewed on: 27th March 2021

Exceptional online services

I love Internet banking it meets all my requirements. It's quick and easy with exceptional means of going about my work. I hope this review helps in the awareness about metro bank's online internet banking service be spread and allow more consumers to benefit from such great services. Wishing you all the best in your future :)) keep the great work up. Hope to hear from you soon........................ Reviewed on: 27th March 2021

Fantastic Service

Absolutely love the atmosphere and friendliness of staff at Metro Bank Reviewed on: 27th March 2021

The best bank in UK

Metro bank customer service is the best Reviewed on: 27th March 2021

Amazing Bank

Always friendly and helpful everyone is kind and will go above and beyond to help Reviewed on: 27th March 2021

Aylesbury store excellent service always.

Always get great exceptional service from Aylesbury store..... brilliant just fantastic Reviewed on: 27th March 2021

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