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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Excellent bank

Metro have been very good to me, the staff are helpful and informative and I would recommend them to anyone Reviewed on: 27th March 2021

Exceptional online services

I love Internet banking it meets all my requirements. It's quick and easy with exceptional means of going about my work. I hope this review helps in the awareness about metro bank's online internet banking service be spread and allow more consumers to benefit from such great services. Wishing you all the best in your future :)) keep the great work up. Hope to hear from you soon........................ Reviewed on: 27th March 2021

Fantastic Service

Absolutely love the atmosphere and friendliness of staff at Metro Bank Reviewed on: 27th March 2021

The best bank in UK

Metro bank customer service is the best Reviewed on: 27th March 2021

Amazing Bank

Always friendly and helpful everyone is kind and will go above and beyond to help Reviewed on: 27th March 2021

Aylesbury store excellent service always.

Always get great exceptional service from Aylesbury store..... brilliant just fantastic Reviewed on: 27th March 2021

exellent service,long opening hours,weekend open

exellent service,kind and helpful staff Reviewed on: 27th March 2021

Day 2 Day banker

I HAVE ENJOYED THE CUSTOMER SERVICES AND ONLINE BANKING TO KEEP MY ACCOUNT FROM GOING OVERDRAWN. Reviewed on: 27th March 2021

What a bank should be

My partner and I love Metro bank for the easy internet banking, the modern and informal approach in-store and the knowledgable and helpful people at the call centres. Metro bank is everything a modern bank should be, but is alone in the market. Reviewed on: 27th March 2021

Customer Service

Excellent customer service - always putting customers at the heart of everything they do Reviewed on: 27th March 2021

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