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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great customer service

My Metro Bank account was very easy to set up. I was able to set it up on my phone. When I have called customer service as I had forgotten my password for online banking and needed to know my IBAN number they answered the call very quickly and were able to resolve my query in a quick and friendly manner. Reviewed on: 27th March 2021

Brilliant

Excellent bank, would highly recommend to all friends and family Reviewed on: 27th March 2021

Good service

Every time I go to Metro bank, the staff is friendly and welcoming. It’s a good experience and especially during pandemic they are still thriving to provide great customer service. The only issue I have is they don’t have quick deposi machines Reviewed on: 27th March 2021

Best bank!

I love the customer service provided at metro bank, quick and convenient! No matter what the issue is , I’ve never stepped out of the bank without it being resolved by the lovely team. Reviewed on: 27th March 2021

Metro Bank Current Accounts

Metro Bank Current Account Are Simple And Easy To Apply For , Customer Service And Account Opening Is Very Easy To Open Reviewed on: 27th March 2021

Best bank

Great customer service and the app is so easy to use for my current account Reviewed on: 27th March 2021

Very good servis, me happy with the metrobank

Always nice customer service. Fast new card printing in any terminal, comfortable app, responsive servis Reviewed on: 27th March 2021

Super friendly and convenient

I used to hate banking admin and especially going into a branch. Metrobank changed all that. Going to a branch is such a treat that I almost wish banking online wasn't so super convenient with them! Reviewed on: 27th March 2021

Best Bank

Personal care by staff. Always pleasant and helpful. Buildings always clean attractive. Reviewed on: 27th March 2021

Great service

Always happy to help in branch, online or on telephone. Easy to use website. Reviewed on: 27th March 2021

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