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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Thank you in these tough times

I had a scam issue earlier in the year and the team at Hemel Hempstead were brilliant in helping me out. They issued me with a new card and made a couple of suggestions on keeping my main account safe. I have never been happier with a company and the way they treat their clients. Reviewed on: 28th March 2021

Good, quick easy

I find using the bank easy, with online and mobile banking quick and accessible Reviewed on: 28th March 2021

Good service

Like it so comfortable and trust Reviewed on: 28th March 2021

Fantastic, accessible, total competent banking!!!!

This bank is brilliant. Friends advised this bank to me. Can’t beat word of mouth. I damaged my card and walked into my local branch, within 10 mins I was walking out with my new replacement card. Fantastic !!! Forward thinking bank. Reviewed on: 28th March 2021

Great service,

great opening hours plus they transfered money abroad for me to buy a car and it was fast, easy and not expensive Reviewed on: 28th March 2021

Best in UK

Better by far than the big 4. Personal, friendly, and the opening hours (pre-covid) are the best around. Reviewed on: 28th March 2021

Very helpful customer service

Always helped with issues and resolved immediately. Reviewed on: 28th March 2021

Fantastic

There brilliant great help made me feel gd so best bank in world Reviewed on: 28th March 2021

Excellent customer service

Excellent customer service if any problems waiting time on phone is very short and get dealt with instantly Reviewed on: 28th March 2021

Only Niggles

Easy secure access by internet, mobile and high street. Excellent customer service on all platforms - especially during lock-in. "Doorstep banking" particularly helpful for simple transactions. The only niggle is mobile statements log out too quickly - how about a "home alone" button or a "stay!" voice command? I hope you can afford to keep your current configuration. Thank you anyway. Reviewed on: 28th March 2021

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