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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

exellent service,long opening hours,weekend open

exellent service,kind and helpful staff Reviewed on: 27th March 2021

Day 2 Day banker

I HAVE ENJOYED THE CUSTOMER SERVICES AND ONLINE BANKING TO KEEP MY ACCOUNT FROM GOING OVERDRAWN. Reviewed on: 27th March 2021

What a bank should be

My partner and I love Metro bank for the easy internet banking, the modern and informal approach in-store and the knowledgable and helpful people at the call centres. Metro bank is everything a modern bank should be, but is alone in the market. Reviewed on: 27th March 2021

Customer Service

Excellent customer service - always putting customers at the heart of everything they do Reviewed on: 27th March 2021

So glad a joined the revolution!!

Wow, what a refreshing was of banking! The app is so easy to use which is important in modern day banking. It even allows you to save or send confirmation when you have transferred money. The staff if you need to speak to them either in branch or in call centre are soo help. They actually listen to you rather than think they know better. A lot of the other big banks could learn from this. Reviewed on: 27th March 2021

Great easy banking

Fantastic customer service. Easy processes to bank my money I dont feel like a 2nd class citizen because I am not rich or that I dont deserve certain services. Reviewed on: 27th March 2021

Lovely banking with metro

Very friendly and easy to use services Reviewed on: 27th March 2021

Really easy, reliable and straightforward

Not much to tell and that's the good news. I'm very happy with Metro Bank. I do like the branches and look forward to getting back to Holborn. Reviewed on: 27th March 2021

The best

They do a good work. Ever effective and efficient. The best bank in UK without due. Reviewed on: 26th March 2021

Excellent service

Very good and always helpful and sevices provided that other banks don't Reviewed on: 26th March 2021

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