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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

the bet

i love being a customer at metro bank. it is my favourite bank. really easy app to use, everything i need Reviewed on: 26th March 2021

Best bank

I’ve been banking with metro for five years and cannot rate there services enough. No problem is to big or small and they resolve all issues in a timely manner. Over the phone and in store, response time is quick and efficient. Reviewed on: 26th March 2021

J'ADORE METROBANK!

Used metro bank for years - the BEST customer service, ease of use and dog friendly - what's not to love!? I feel you cater to the people who need it and it's very much a bank for everyone. Really impressed as always and feel safe and loved by MB! Also 7 days a week, you know your customers and it's a service built around needs. BRAVO! Reviewed on: 26th March 2021

Banking...Made easy

I've had this account for a few months now and everything is so easy. Account setup, information, app, online banking, setting up payments, anything - easy. Reviewed on: 26th March 2021

Account opening

The lady at the bank was very helpful, and friendly Reviewed on: 26th March 2021

Amazing bank

Amazing everyday bank account. For everyday use Reviewed on: 26th March 2021

Honest banking platform with many travel options

I have previously and still am a Barclays bank customer, however I switched primarily to MetroBank and the level of customer response, the effectiveness and ease of payments, and the 0% fees for Euro conversions, makes MetroBank a serious contender for the best bank in Britain. All banks use fractional reserve so we will all eat it if anything hits the fan, but no bank will be spared and for your daily needs, Metrobank will more than suffice. Reviewed on: 26th March 2021

Never worry about charges for not enough funds available for a payment....

The thing I like most about a Metro Bank current account is that if a payment falls due when funds are low you get a notification telling you and giving you the chance to top up the account by 2pm when the payment will be attempted again; therefore avoiding any charges. I have never known any other bank in the UK to do this. I have recommended Metro to family and friends. Setting up standing orders and other payments is very easy to do. Reviewed on: 26th March 2021

Love my Metro Bank!

Metro Bank makes money management so painless and easy, with great customer service on the phone and in person, and an awesome online banking system that is a pleasure to use. Reviewed on: 26th March 2021

Friendliest bank on the high street

I recommend Metro Bank to everyone the staff in store and on the phone are extremely friendly and helpful. Account is easy to manage online or on the phone. Fantastic fraud protection too Reviewed on: 26th March 2021

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