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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Banking for the Future

Efficiency, flexibility, comprehensive, convenient. I finally love my bank. Reviewed on: 26th March 2021

Great current account

Great current account that can be used in when travelling in Europe with no withdrawal or ATM fee. just like you are still in the UK Reviewed on: 26th March 2021

fast and speedy service in store

I love the bank, very quickly in helping me when I need something, for example walked in and pick up a cheque book in 5 minutes from the bank instead of waiting 2 weeks. got my whole family now on metro bank revolution Reviewed on: 26th March 2021

My cuuent account

The online site is fine but the physical bank on high street is the best in town. Reviewed on: 26th March 2021

couldnt be better

EVERY query i ask, it is answered very clearly, the staff in branch are so so friendly and helpfull, very relaxed in branches, great security for internet banking or tranferring money, i cant praise them enough, been with you now for 11 years and damm proud to bank with YOU Reviewed on: 26th March 2021

Great online banking and app.

Great bank, online banking, and app. Downside for me is there isn't a branch local, wish there would be more branches across the UK, however online banking so easy very little need for branch. Telephone agents always helpful, some processes overlong like chargeback requests, requiring calling and emailing in multiple times. Reviewed on: 26th March 2021

The best bank I have banked with

I have banked with metro for over 4 years now and have never had an issue! Reviewed on: 26th March 2021

A good highstreet bank

At a time when many banks are closing their highstreet banks, it's refreshing that Metro Bank are still committed to providing a presence on the highstreet. Their opening hours are designed for convenience to the customer, not the bank. Keep up the good work! Reviewed on: 26th March 2021

Excellent customer service.

Excellent customer service. Very understanding and patient people. Reviewed on: 26th March 2021

The perfect banker

Perfect online system and custometr support. Reviewed on: 26th March 2021

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