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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very helpful customer service representatives, incredible opening hours!

5
Very helpful bank, excellent extended opening hours Reviewed on: 26th March 2021
Anne Board's avatar
Anne Board

Always friendly in store and most importantly efficient

5
Very quick and simple to get what I need done at the cashiers desk, apart from that I am able to run my account very easily using my mobile app Reviewed on: 26th March 2021
Chris Tucker's avatar
Chris Tucker

Quick and easy

5
I like the features that Metro Bank has, I can instantly send money into my savings account Reviewed on: 26th March 2021
Mihaela Trifan's avatar
Mihaela Trifan

Couldnt be better

5
Great no-thrills current account, with no issues. Staff are always friendly and I’ve never had any issues with the account. Reviewed on: 26th March 2021
Jamie's avatar
Jamie

Very good

5
A*** top bank very good all ways good sevi Reviewed on: 26th March 2021
Daniel Sardeson's avatar
Daniel Sardeson

Excellent

5
I have been used 4 different banks in UK you are the most helpful one Reviewed on: 26th March 2021
Emmanouil Koufalitakis's avatar
Emmanouil Koufalitakis

Great service

5
I actually enjoy the service from metro bank. And find it although rare , always pleasant whenever I go into the branch. Which is out of the way as there isn’t many in London. But whenever I do go the staff are always nice and easy going. And dedicated to get to the bottom of whatever it is I’ve gone into to discuss Reviewed on: 26th March 2021
Cleopatra's avatar
Cleopatra

Great service

5
Prompt and friendly service every time I need help, both on the phone and in store. Would definitely recommend them Reviewed on: 25th March 2021
Tom's avatar
Tom

Best bank evere

5
All the time high quality services Reviewed on: 25th March 2021
Alic Coman's avatar
Alic Coman

A bank that you get access via mobile, phone, internet and through banks - 7 days a week!!!

5
Whenever I need to speak to Metro Bank I know that there is someone there. I know I can speak to real people at any time - and they have kept their branches open 7 days a week - right through the pandemic lockdowns. I need a bank that does the basic things well and that’s Metro Bank! Reviewed on: 25th March 2021
Calum Ewing's avatar
Calum Ewing

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