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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

An amazing bank

I like the bank I am currently with, whenever I had trouble with my current account I know that I can go to my bank or call and they will help me without complications. They are clear with their instructions and everyone is polite. They treat me with respect and I especially like how they were available until 7 so that when I was working I wasn’t worried that the bank would be closed when I finished. Moreover, I trust my account with this bank because of how amazing their security is. Reviewed on: 26th March 2021

So good the kids have an account

Teenagers growing up need to be exposed to the Banking system, signing up my 3 children so that they had their own accounts was simple. I have the added security of oversight so I can see how they are coping. Excellent, and they made the kids feel important too Reviewed on: 26th March 2021

Best Bank in Europe

I love METROBANK and I am very HAPPY to be customer. Reviewed on: 26th March 2021

Perfect service

Open 7 days a week, friendly and efficient. Opened an account immediately and walked out with a bank card. Reviewed on: 26th March 2021

Very helpful customer service representatives, incredible opening hours!

Very helpful bank, excellent extended opening hours Reviewed on: 26th March 2021

Always friendly in store and most importantly efficient

Very quick and simple to get what I need done at the cashiers desk, apart from that I am able to run my account very easily using my mobile app Reviewed on: 26th March 2021

Quick and easy

I like the features that Metro Bank has, I can instantly send money into my savings account Reviewed on: 26th March 2021

Couldnt be better

Great no-thrills current account, with no issues. Staff are always friendly and I’ve never had any issues with the account. Reviewed on: 26th March 2021

Very good

A*** top bank very good all ways good sevi Reviewed on: 26th March 2021

Excellent

I have been used 4 different banks in UK you are the most helpful one Reviewed on: 26th March 2021

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