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Metro Bank: Current account reviews

Name: Current account
Rating: 4.791727536838776666 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent services

Merto bank has provided me the excellent services. Reviewed on: 21st March 2021

I always got a quick and effective solution of the problems.

Great team awesome people’s.Since the very first time a do enjoy to use my lovely card . Reviewed on: 21st March 2021

Easy banking

Happy so far with metrobank. Easy to use and the bank hours are ideal. Reviewed on: 21st March 2021

Simple banking

A simple bank account with easy access via online and Telephone. A growing branch network make access to my money easy, Reviewed on: 20th March 2021

Foarte buna

Banca preferata numai buna pentru a avea incredere Reviewed on: 20th March 2021

Great bank always helpful and available

I had bank accounts with major banks in UK and mortgage still with other lender. Met o Basildon have the most genuine and nicest staff amazing service on call 24 hours and great online help. I've already recommended 5 customers that have opened accounts and will continue too. my eldest child banks there now and my three youngest will definitely open accounts . Reviewed on: 20th March 2021

love this bank!

Very helpful quick and easy to use, no problems ever. Reviewed on: 20th March 2021

good customer serivce

easy to use and nice customer service all the time especially during Covid-19, calls can be picked up in one second! Reviewed on: 20th March 2021

heavy

awsum great nice reliable bank and I trust on metro bank Reviewed on: 20th March 2021

Best customer service and user friendly app!

MetroBank has always made me feel like a valued customer, their app is amazing and very straightforward as well! Never had any issues. Brilliant customer service (both on the phone, email and face to face) and welcoming branches! Reviewed on: 20th March 2021

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