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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

High end banking practices, excellent and knowledgeable staff, quick and attentive professional service,Fabulous decor friendly and staff who exceed expectations well done Clapham Common branch

I feel valued listened too. Superb attentive service with a smile which exceed expectations. Knowledgeable with excellent advice high end service attainable to all. Staff that endeavour to please. Professional yet warm and welcoming. I work every day so I love their hours of opening. A safe place to leave your valuables. Most of all I trust Metro Bank with my money and they print your cards. I am with THE TOP bank and intend to avail myself of all of their services. I love Metro Bank. Reviewed on: 21st March 2021

Excellent Service

Went in to set up an account during the 3rd lockdown really helpful and all the precautions in place made us feel safe and reasured Reviewed on: 21st March 2021

Best bank ever

Never ever had any problems with this bank for years that I've been with them Reviewed on: 21st March 2021

Smashy Bank Service

Extremely helpful staff.Anytime anyday Reviewed on: 21st March 2021

love

It,s perfect and i,m so happy to be one of the metro custmors . Reviewed on: 21st March 2021

Always Incredibly Friendly

The best bank I have ever been with, always helpful, always friendly and the opening times are amazing for those who work 9-5. Reviewed on: 21st March 2021

Excellent services

Merto bank has provided me the excellent services. Reviewed on: 21st March 2021

I always got a quick and effective solution of the problems.

Great team awesome people’s.Since the very first time a do enjoy to use my lovely card . Reviewed on: 21st March 2021

Easy banking

Happy so far with metrobank. Easy to use and the bank hours are ideal. Reviewed on: 21st March 2021

Simple banking

A simple bank account with easy access via online and Telephone. A growing branch network make access to my money easy, Reviewed on: 20th March 2021

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