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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very customer focused

They're team is always friendly and helpful , plus very well trained. Reviewed on: 17th March 2021

best bank ever

Had been with the account for years. It's being amazing, really, as well as having the help with online and phone calls. Absolutely supportive and open bank. Reviewed on: 17th March 2021

Reliable Bank

Metro bank, is one of the most reliable banks in the UK, they products and services they offer are great and their staff are helpful no matter which branch you go to. Reviewed on: 17th March 2021

Amazing customer service, very high-class banking & innovative product range

I have been banking in the UK for almost a decade. No other banks, in my view I believe, could beat the Metro Bank in terms of customer service, quality banking and creative products. I have had financial relations with Barclays, Halifax and other institutions over the past years. I have been fascinated with the quality service provided by Metro Bank that no other banks could offer. They are always ready to give the extra mileage. Reviewed on: 17th March 2021

Excellent

Excellent service. Nothing is too much trouble for them. They were quick to sort my dispute when unauthorised funds disappeared from my account. The staff are kind and considerate to needs. They really are far superior to the other High street banks and would thoroughly recommend. Reviewed on: 17th March 2021

Account has fast service

One day I was walking before the covid issue and I saw for the first time Metro bank with is glass window and big doors made of visiable glass. open space bank building new and breast etc , not far from the toy store plus shop likes boots on same row area will highlight this new bank store plus may I add mc Donald's cheese burger & fish fillet meal not so far also from the banks , add Pizza hut biggest busy store with car park adding customers at bank. Current account are oldest and always going to be debit card best way of adding a fast paying service to apple smart watches to services. Reviewed on: 16th March 2021

love the metro bank

all good can get money out on sunday and go in to talk to someone Reviewed on: 16th March 2021

25

I think is good bank so I’m happy to go head Reviewed on: 16th March 2021

Won't bank with anyone else now

Honestly just such a better banking experience with Metro than any of the others. Staff they have hired in my local branch are wonderfully helpful. Reviewed on: 16th March 2021

Customer service

I was on the bank to open a account, and the service has very bad. He tell me my proof of address are not correct and say I must take on more. On the next day I go there and he said total different... he said all proof is not correct and he has no respect with me. Reviewed on: 16th March 2021

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