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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Easy

Service is quick, friendly and very sufficient Reviewed on: 17th March 2021

Very helpful company

Very useful bank, workers are really nice & genuine Reviewed on: 17th March 2021

helpful and great service

easy banking, helpful and great service Reviewed on: 17th March 2021

The best bank of all times

There's nothing more to add to show the greatness of Matro Bank. It's simply the BEST! Customer Service, always so incredibly helpful, security checks always so prompt, so accurate, just for your safety. It's been years since I use Metro Bank and I had absolutely no bad incidents. No waiting lines for calling Metro Bank, no waiting lines at the office. Metro Bank is does what ever it takes to make your life safe and easy. Reviewed on: 17th March 2021

Amazing service and accesability

Have been with Metro bank for 6 years and cant fault them at all Reviewed on: 17th March 2021

Great banking service with no charges!

Unusual in this day and age not to be charged just for the pleasure of having a bank account, however Metro bank do just that and offer a great bank account for no monthly charge! Keep up the good work! Reviewed on: 17th March 2021

Caring customers service

always willing to help the customers and give advice Reviewed on: 17th March 2021

I just love them . Always there - always reliable & friendly

I've got a community group bank account and a personal account with Metro and I have never had an issue, in fact they've always exceeded expectations. They go above and beyond, treat you like a customer rather than a number, open for customer convenience at hours that suits businesses and people's busy lifestyles.Nothing has ever been too much trouble and when setting up the community account, I felt that they truly cared about what we do in our local community and supported us all the way. From sweets for kids and water bowls for people's dogs, to safety deposit boxes that are amazing - they think of everything. A bank that truly cares!!! Reviewed on: 17th March 2021

Simple and accessible

Banking with MetroBank has always been quick and easy. Knowing that I can fix any issues with a lost or stolen card with minimal inconvenience, as well as being able to bank in store or over the phone seven days a week is a huge relief. Reviewed on: 17th March 2021

Most efficient service I have ever come across!!

Banking with Metro is by far the best experience I have had compared to other banks. It is so easy and stress free, within minutes an account is created, with a working app and can be used straight away. Just love it, wouldn't bank with anyone else, ever! Thank You Metro for always being reliable and open longer than other banks. It's just what I need and am so pleased with the amazing level of friendly service! Couldn't ask for more! Reviewed on: 17th March 2021

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