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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

very good service

5
had trouble with internet banking and they helped out Reviewed on: 16th March 2021

First name terms

5
Love the fact that someone greets me, they call me by my name, and I think my local branch even recognise me. With mask or without! And if I've got a bit more than a straightforward counter transaction, they're trying to force coffee down. This is what customer service should be, personal, friendly, and me front and centre. Reviewed on: 16th March 2021

Straight forward

4
I opened up my current randomly on a day out at 8 months pregnant. They were so lovely and it was refreshing to walk out the bank with all my confirmation details and my bank card. I also need to mention that I once lost my card I walked into my local branch and I was sorted within 15minutes which I think is incredibly awesome. Reviewed on: 16th March 2021

Metro bank is a very good bank to go with if u have any problems u can call them

5
I love being with metro bank they are very helpful Reviewed on: 16th March 2021

load of rubbish

1
load or red tape......and rubbish Reviewed on: 16th March 2021

Quick, efficient & easy

5
Metro bank make everything easy & quick, you’ll wonder why you bank anywhere else Reviewed on: 16th March 2021

Top banking

5
Always there whenever I need them. Prompt, accurate and very friendly. Reviewed on: 16th March 2021

Amazing company

5
I have been into numerous Metro Banks over the past few years and each one has the most wonderful kind and helpful team. I really couldn't recommend this bank enough! Reviewed on: 16th March 2021

My bank of the year.

5
Great customer service, convenient and the app is simple and easy to use. Love it! Reviewed on: 16th March 2021

I love it

5
Easy to open account, open 7days, closing time works with everyone even after work you can still make it Reviewed on: 16th March 2021

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