Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

Quality

I never been dissapointed by the online banking services Reviewed on: 12th March 2021

The easiest banking experience

Friendly people in the office, actually in the hall. The bank is not the old, office style. More like a community support place, where the focus is to provide quick solution, not to create more paper and do overwhelming administration. The new way of banking is the great way of banking. Reviewed on: 12th March 2021

Fantastic

Amazing bank so clear and easy to use. Customer service is fantastic very helpful and polite would highly recommend to anyone Reviewed on: 12th March 2021

THE BEST BANK

great customer service,great bank application Reviewed on: 12th March 2021

Best Customer Friendly and Focused Bank

They make banking so very easy for customers. Nothing complicated, simple way to open an account and very supportive customer service team. Overall, the best place to bank. Reviewed on: 12th March 2021

Metro Bank Fantastic

Everytime I visit metro bank I always get served with a smile which I Like to see no problems at all excellent service all round thanks metro bank Reviewed on: 12th March 2021

Morrisons

Verri nais wotkjdjsjwjjwjjHwjwuisisiisi+72728838338 Reviewed on: 12th March 2021

Great app and online banking

Doing transactions online is very easy with the online webpage and also the phone app. I find it much clearer and simpler than other online banks I use. If you do need to go into a branch for any reason, the staff are friendly and empowered to help. Reviewed on: 12th March 2021

great service and easy to use

metro bank have amazing online banking and its easy to make you way around it my personal experience is amazing and is a thriving bank as well as its great service and quality of the bank Reviewed on: 12th March 2021

Brilliant service in branch. Staff very friendly. Telephone service prompt no having to hang around like other banks

Very happy with bank. Lots of branches around country Reviewed on: 12th March 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Black account
from NatWest 4.11 from 234 reviews
Current Account
from permanent tsb 3.14 from 15 reviews
Current account
from Zopa 4.83 from 6596 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Fixed Rate Cash ISA
from Metro Bank 4.78 from 110 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub