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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

THE BEST BANK

great customer service,great bank application Reviewed on: 12th March 2021

Best Customer Friendly and Focused Bank

They make banking so very easy for customers. Nothing complicated, simple way to open an account and very supportive customer service team. Overall, the best place to bank. Reviewed on: 12th March 2021

Metro Bank Fantastic

Everytime I visit metro bank I always get served with a smile which I Like to see no problems at all excellent service all round thanks metro bank Reviewed on: 12th March 2021

Morrisons

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Great app and online banking

Doing transactions online is very easy with the online webpage and also the phone app. I find it much clearer and simpler than other online banks I use. If you do need to go into a branch for any reason, the staff are friendly and empowered to help. Reviewed on: 12th March 2021

great service and easy to use

metro bank have amazing online banking and its easy to make you way around it my personal experience is amazing and is a thriving bank as well as its great service and quality of the bank Reviewed on: 12th March 2021

Brilliant service in branch. Staff very friendly. Telephone service prompt no having to hang around like other banks

Very happy with bank. Lots of branches around country Reviewed on: 12th March 2021

Brilliant service as always

Customer service is always brilliant with the kindest staff and online and mobile banking is easy to use Reviewed on: 12th March 2021

Excellent

Great experience with metro bank since I open and account in January Reviewed on: 12th March 2021

10/10 Experience

I've always had really good interactions with the employees, both instore and online, and I can't fault the service I have received. The online banking and mobile app are both easy to use and accessible. Reviewed on: 12th March 2021

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