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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great

I love the fact that i have no problem transferring any money to anyone. the money will show up in accounts immediately, and i can use my card abroad with no issues at all. Reviewed on: 11th March 2021

Best experience

Best service experience is confirm. Reviewed on: 11th March 2021

Everything you could want from a bank and more

Very friendly staff in my branch (Hemel) hardly ever a queue longer than 1 person and the opening hours are a great plus as I rarely make the bank before 5pm. Thumbs up! Reviewed on: 11th March 2021

Best bank in the UK

An incredible bank,. extended opening hours. Calls always answered in a couple of minutes. Incredible customer service Reviewed on: 11th March 2021

Excellent

Always efficient very friendly but professional and always always helpful l always joke in with the bank tellers whenever l walk into the bank like what do they feed you? Happy pills lol every metro bank lve walked in has been a wonderful experience the truth Reviewed on: 11th March 2021

Extremely i will recommend

Extremely good good bank as a 24 hours open drive trough . Reviewed on: 11th March 2021

Great customer service

When I have a problem the staff are very helpful and polite the whole experience of walking in the bank to be greeted by happy staff with great customer service Reviewed on: 11th March 2021

Mr

David20101984#-(9(953339&€+979689 Reviewed on: 11th March 2021

Only bank to use, in my opinion

Head and shoulders above the rest. Designed with the customer in mind. So easy to use, so accessible, so efficient, so simple. Reviewed on: 11th March 2021

I fond using the webside very easy

the experience has been a good one Reviewed on: 11th March 2021

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