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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank in the UK

An incredible bank,. extended opening hours. Calls always answered in a couple of minutes. Incredible customer service Reviewed on: 11th March 2021

Excellent

Always efficient very friendly but professional and always always helpful l always joke in with the bank tellers whenever l walk into the bank like what do they feed you? Happy pills lol every metro bank lve walked in has been a wonderful experience the truth Reviewed on: 11th March 2021

Extremely i will recommend

Extremely good good bank as a 24 hours open drive trough . Reviewed on: 11th March 2021

Great customer service

When I have a problem the staff are very helpful and polite the whole experience of walking in the bank to be greeted by happy staff with great customer service Reviewed on: 11th March 2021

Mr

David20101984#-(9(953339&€+979689 Reviewed on: 11th March 2021

Only bank to use, in my opinion

Head and shoulders above the rest. Designed with the customer in mind. So easy to use, so accessible, so efficient, so simple. Reviewed on: 11th March 2021

I fond using the webside very easy

the experience has been a good one Reviewed on: 11th March 2021

weekends

Me gusta por que tiene servicio los fines de semana. Reviewed on: 11th March 2021

Amazing Customer Service

Nothing is ever too much trouble for anyone who works at Metro bank. They are super helpful, polite and always go that extra mile to make sure you have a great experience. Other high street banks should take note and follow suit! Reviewed on: 11th March 2021

Best Bank I have ever used, makes banking effortless.

I have used other banks before however, Metro's customer service is unrivaled. The attention to detail and diligence the staff has is exemplary. It makes the whole experience as a customer lovely. I am proud to be banking with Metro! Reviewed on: 11th March 2021

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