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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Excellent service

Metro bank are friendly very helpful both in the bank and online. Very experience staff member make you feel at ease. Reviewed on: 12th March 2021

Crap

It used to be a good bank in the last month not good Reviewed on: 12th March 2021

Brilliant service and staff are friendly

I had an issue with ordering a new card but got it solved quickly and easily. Reviewed on: 12th March 2021

Reliable professional retail bank

I would like to observe the easy to use service that customers enjoy and i appreciate how it welcomes the whole family in stores; including doggie treat bags is a good perk Reviewed on: 12th March 2021

Absolute best bank!

Absolute best bank I’ve ever had ! Reviewed on: 12th March 2021

Great service

I been banking with them since 2013 and i have never had any problem with them they service is great I would recommend them to my family and friend. Reviewed on: 12th March 2021

Need a statement

Been with this bank for few months it’s really good and safe 10 out 10 Reviewed on: 11th March 2021

Great

I love the fact that i have no problem transferring any money to anyone. the money will show up in accounts immediately, and i can use my card abroad with no issues at all. Reviewed on: 11th March 2021

Best experience

Best service experience is confirm. Reviewed on: 11th March 2021

Everything you could want from a bank and more

Very friendly staff in my branch (Hemel) hardly ever a queue longer than 1 person and the opening hours are a great plus as I rarely make the bank before 5pm. Thumbs up! Reviewed on: 11th March 2021

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