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Metro Bank: Fixed Term Savings reviews

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4.62
Based on 223 reviews, last reviewed 24th Sep 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
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0%
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1%
See only 1 star reviews
3%

Latest highest rating:

5

Fantastic service online and in person. Fantastic service online and in person. Offered me a brilliant 5.91% rate. Easy to sort at maturity. No hassle. Great online website Reviewed on: 5th December 2024
Matt A's avatar
Matt A

Latest lowest rating:

1

No empathy or flexibility whatsoever In June 2025. I was in the process of buying a home for my family. At the same time, I renewed a fixed-term savings account with Metro. When I was lat... Read more Reviewed on: 24th September 2025
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Marco C
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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Fixed Term Savings reviews (223)

good bank to be with

5
I have a couple of accounts with this bank and am very pleased with their customer service Reviewed on: 3rd April 2023
Christine Bartlett's avatar
Christine Bartlett

Management

4
They have good application but not in good customer service. Reviewed on: 3rd April 2023
ankit patel's avatar
ankit patel

Excellent service

5
Always been quick and friendly staff dealing with my queries Reviewed on: 3rd April 2023
Alex Boss's avatar
Alex Boss

Great service

5
Excellent service instore when I called in, and got great rate on savings. Reviewed on: 3rd April 2023
Richard 's avatar
Richard

Excellent Banking

5
Excellent opening times every day, polite staff. Reviewed on: 3rd April 2023
Nigel Berriman's avatar
Nigel Berriman

Great service

5
Great service, easy secure access to account. Good rate of interest. Reviewed on: 3rd April 2023
John C's avatar
John C

Great bank

4
Great bank to deal and a good experience on their website! Reviewed on: 3rd April 2023
John Watkinson's avatar
John Watkinson

Well ...

2
I did write to Metro in November 2020 (about where they had put my 'Matured Funds'), but never received an answer. Reviewed on: 17th March 2023
Richard Chester's avatar
Richard Chester

Do not take out a fixed terms savings account. Mine was 4 years, all interest credited year 4

1
Crediting all the interest in year 4 meant I paid tax on it. No one cared or had any knowledge of fixed term savings. 4 year deal so I had to pay tax because they added the whole amount at the end. Does this mean there reported company accounts are incorrect as well Reviewed on: 17th March 2023
Richard Garnett's avatar
Richard Garnett

Friendly, helpful staff. The bank is open every day.

5
Happy to be Metro Bank costume. Reviewed on: 13th March 2023
Dimitre Dimitrov's avatar
Dimitre Dimitrov

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