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Metro Bank: Fixed term savings reviews

View other Metro Bank products
4.56
Based on 223 reviews, last reviewed 24th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

Fantastic service online and in person. Fantastic service online and in person. Offered me a brilliant 5.91% rate. Easy to sort at maturity. No hassle. Great online website Reviewed on: 5th December 2024
Matt A's avatar
Matt A

Latest lowest rating:

1

No empathy or flexibility whatsoever In June 2025. I was in the process of buying a home for my family. At the same time, I renewed a fixed-term savings account with Metro. When I was lat... Read more Reviewed on: 24th September 2025
Marco C's avatar
Marco C
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About this product

You can get a Metro Bank fixed term savings accounts with terms ranging from three months to three years.

To open a Metro Bank fixed term savings account, you’ll need a minimum deposit of £500. You can have a maximum balance of £2m.

Metro Bank fixed term savings reviews help you find out what it’s like to be a customer. If you’ve used Metro Bank before, you can also leave a review and share your experience.

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Metro Bank Fixed term savings reviews (223)

good bank to be with

5
I have a couple of accounts with this bank and am very pleased with their customer service Reviewed on: 3rd April 2023
Christine Bartlett's avatar
Christine Bartlett

Management

4
They have good application but not in good customer service. Reviewed on: 3rd April 2023
ankit patel's avatar
ankit patel

Excellent service

5
Always been quick and friendly staff dealing with my queries Reviewed on: 3rd April 2023
Alex Boss's avatar
Alex Boss

Great service

5
Excellent service instore when I called in, and got great rate on savings. Reviewed on: 3rd April 2023
Richard 's avatar
Richard

Excellent Banking

5
Excellent opening times every day, polite staff. Reviewed on: 3rd April 2023
Nigel Berriman's avatar
Nigel Berriman

Great service

5
Great service, easy secure access to account. Good rate of interest. Reviewed on: 3rd April 2023
John C's avatar
John C

Great bank

4
Great bank to deal and a good experience on their website! Reviewed on: 3rd April 2023
John Watkinson's avatar
John Watkinson

Well ...

2
I did write to Metro in November 2020 (about where they had put my 'Matured Funds'), but never received an answer. Reviewed on: 17th March 2023
Richard Chester's avatar
Richard Chester

Do not take out a fixed terms savings account. Mine was 4 years, all interest credited year 4

1
Crediting all the interest in year 4 meant I paid tax on it. No one cared or had any knowledge of fixed term savings. 4 year deal so I had to pay tax because they added the whole amount at the end. Does this mean there reported company accounts are incorrect as well Reviewed on: 17th March 2023
Richard Garnett's avatar
Richard Garnett

Friendly, helpful staff. The bank is open every day.

5
Happy to be Metro Bank costume. Reviewed on: 13th March 2023
Dimitre Dimitrov's avatar
Dimitre Dimitrov

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