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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.92 (481 reviews)

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4.92

Based on 481 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

I’ve been a customer for many years now and have had... I’ve been a customer for many years now and have had zero issues which is what you want from your bank. Reviewed on: 12th June 2025

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (481)

Bank for the people

Metro bank staff treat you like a real person, they are friendly, helpful, knowledgeable and don't judge. I feel like I'm cared for and that's the point. Reviewed on: 10th March 2023

always increasing interest rates

interest rates are always increasing and the account is easy to transfer in and out of Reviewed on: 10th March 2023

Amazing customer experience

No bottle-neck, easily accessible Reviewed on: 10th March 2023

Top level customer service

Easy to speak to someone whenever there is an issue, . Easy to use app and website with good financial products Reviewed on: 10th March 2023

Great service

Metro bank provides great and quick service Reviewed on: 10th March 2023

Best customer service experience

The executive officer who help me processing my account opening were very helpful, and friendly. He made the process easier and quick. Reviewed on: 10th March 2023

Great Bank

It’s a great bank, open whenever you need them and all their to help with any issues Reviewed on: 10th March 2023

A friendly bank to customers

I live in Newport and there's no branch of the bank in Newport. Each time I have issues with my account, it usually been resolved effectively by customer service through the telephone. I sometimes travel to Cardiff and the staff were amazing Reviewed on: 10th March 2023

Good to have a bank that is open so long and if I have a problem I can talk to a human being not like these internet banking which if you've got a problem isn't for me

Been into a store a few times to get help which is a lot better than the internet banking which I could be sitting all day trying to sort out which not of the X does not get sorted out Reviewed on: 10th March 2023

Good

I liked this bank the is very easy to used and customer service are excellent so I am happy with connect to this bank. Reviewed on: 10th March 2023

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