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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.91 (483 reviews)

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4.91

Based on 483 reviews, last reviewed 24th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

4

Friendly, efficient, customer-oriented. I find the account easy to use and the statements are easily accessible via the online account. I would prefer they also be available in the app. Metr... Read more Reviewed on: 24th February 2026

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (483)

Excellence in everything

Knowledge and friendly staff in-person and over phone. Bank open after work hours making accessibility easier than any other banks. Excellent UI over internet banking and mobile banking making everything banking with metro a piece of pie. Reviewed on: 10th March 2023

Metro Bank: Modern Quick Banking

Right from entry into the bank, I knew it was a place for me to do my banking as a new student from Nigeria coming into the UK. In fact I saw myself working there at some point. Their services are top notch right from the customer service to the time management. Reviewed on: 10th March 2023

Bank for the people

Metro bank staff treat you like a real person, they are friendly, helpful, knowledgeable and don't judge. I feel like I'm cared for and that's the point. Reviewed on: 10th March 2023

always increasing interest rates

interest rates are always increasing and the account is easy to transfer in and out of Reviewed on: 10th March 2023

Amazing customer experience

No bottle-neck, easily accessible Reviewed on: 10th March 2023

Top level customer service

Easy to speak to someone whenever there is an issue, . Easy to use app and website with good financial products Reviewed on: 10th March 2023

Great service

Metro bank provides great and quick service Reviewed on: 10th March 2023

Best customer service experience

The executive officer who help me processing my account opening were very helpful, and friendly. He made the process easier and quick. Reviewed on: 10th March 2023

Great Bank

It’s a great bank, open whenever you need them and all their to help with any issues Reviewed on: 10th March 2023

A friendly bank to customers

I live in Newport and there's no branch of the bank in Newport. Each time I have issues with my account, it usually been resolved effectively by customer service through the telephone. I sometimes travel to Cardiff and the staff were amazing Reviewed on: 10th March 2023

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