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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.9 (484 reviews)

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4.90

Based on 484 reviews, last reviewed 16th Apr 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

4

Metro branch has a branch in both nearest town / cit... Metro branch has a branch in both nearest town / cities too me. The branches are lovely and staff are always extremely professional and helpful. The o... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (484)

Love online banking

I have only had to go into the branch once. The online banking service is so easy to access and use. As a busy full-time worker it is really great that I have 24/7 access to my accounts. Reviewed on: 14th April 2021

Easy on line banking. Nice staff in branches.

Straight forward no nonsense banking. Never had an issue. Friendly staff in branch and on phone if required, but on line so easy rarely need to contact them. Reviewed on: 14th April 2021

Excellent Service

I started banking with Metro in December 2019, initially receiving helpful advice in person at the High Street Kensington branch from the team who brought a human touch. I opened an Instant Access Savings account as best suited to the bulk of my money, also opening a debit cash account and a current account with card for use in Europe, again on the banking team's advice. Everything was clearly explained and questions answered. The accint booklet was useful, too. Any time I have needed to contact Metro by phone the response has been quick and informative. I also appreciate the checks made by Metro on any u usual transactions or spending on cards, which ensures I am aware of any increased or foreign transactions. The Online banking website is straightforward and secure to use in my experience. Very satisfied. Reviewed on: 13th April 2021

Very quick and efficient bank

Each time I had a proble I didn’t need to wait longer than 5min to speak to somebody . Great staff and great experience. Highly recommend Reviewed on: 13th April 2021

Great online Bank

Great online bank with easy to use website. Reviewed on: 13th April 2021

Customer Friendly Banking App

Metro banking app is customer friendly, very easy to use for everyday banking. The customer service is excellent; someone is always at the other end of the telephone to answer your queries within few seconds. Reviewed on: 12th April 2021

Brilliant service

Helping me save money every day Reviewed on: 11th April 2021

Excellent bank.

Great rewards. Would highly recommend for young savers. Magic Money (5 for 5) is a great way for young people to save. Reviewed on: 8th April 2021

Metro Bank consistently provides excellent service

Whether face to face or online, the service provided by Metro Bank for all its products is excellent and consistently so whatever external conditions Reviewed on: 6th April 2021

Worlds Best Bank

Metro bank has helped me save my money and the support team is always so find and they are the best with stuff like fraud (Helping their customers get rid of fraud) Reviewed on: 5th April 2021

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