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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.92 (481 reviews)

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4.92

Based on 481 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

I’ve been a customer for many years now and have had... I’ve been a customer for many years now and have had zero issues which is what you want from your bank. Reviewed on: 12th June 2025

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (481)

It has been amazing banking with Metro Bank. Your customer service is the best for me.

I love Metrobank because of the the behavior o their staff Reviewed on: 10th March 2023

Easy to use savings account

I bank on line through the banks app, I find it so easy to complete any transactions I need to do and the interest rate good too Reviewed on: 10th March 2023

Nice Experience

Very good banking as international student and I did not receive any problems regarding Banks Reviewed on: 10th March 2023

Fantastic service

Love that you can talk to someone whenever needed without waiting hours Reviewed on: 10th March 2023

A hassel free Bank, with all the Benefits

A Bank that really takes care of its customers , no frills easy to understand, Reviewed on: 10th March 2023

Their Service never failed me.

I’ve banked with Metro Bank for decades and their service have never failed me. Reviewed on: 3rd March 2023

Friendly and Helpful

I have always used savings for my metro bank i find this easy to use and protective of my money. I am confident whilst using this that any of my queries will be answered and helped with to the highest standard of customer service! the app is also very useful and easy to use! Reviewed on: 15th April 2021

Love online banking

I have only had to go into the branch once. The online banking service is so easy to access and use. As a busy full-time worker it is really great that I have 24/7 access to my accounts. Reviewed on: 14th April 2021

Easy on line banking. Nice staff in branches.

Straight forward no nonsense banking. Never had an issue. Friendly staff in branch and on phone if required, but on line so easy rarely need to contact them. Reviewed on: 14th April 2021

Excellent Service

I started banking with Metro in December 2019, initially receiving helpful advice in person at the High Street Kensington branch from the team who brought a human touch. I opened an Instant Access Savings account as best suited to the bulk of my money, also opening a debit cash account and a current account with card for use in Europe, again on the banking team's advice. Everything was clearly explained and questions answered. The accint booklet was useful, too. Any time I have needed to contact Metro by phone the response has been quick and informative. I also appreciate the checks made by Metro on any u usual transactions or spending on cards, which ensures I am aware of any increased or foreign transactions. The Online banking website is straightforward and secure to use in my experience. Very satisfied. Reviewed on: 13th April 2021

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