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Mettle by NatWest: Business Banking reviews

4.93
Based on 4,578 reviews, last reviewed 30th Apr 2026
1179% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Modern, clean and easy to use app/account. Great Value Modern, clean and easy to use app/account. Great value with FreeAgent link up and generally no fees. What's not to like. Reviewed on: 30th April 2026
Craig A's avatar
Craig A

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4578)

I love my Mettle account for running a business!

5
I love this account and FreeAgent software for running my business - it’s so simple to request and receive payments. The help and support across platforms is amazing! Reviewed on: 17th April 2026

Really happy so far.

5
Really happy so far. Great app, free business banking and FreeAgent for accounting, and integrated with each other. Makes my HMRC much easier to track and work out. Definately reccomend to all small business as a great option for business banking Reviewed on: 17th April 2026

This Mettle App, has made life so easy for an old ag...

5
This Mettle App, has made life so easy for an old age pensioner! Thank-you! Reviewed on: 17th April 2026

Really good costumer service and excellent bank

5
Really good costumer service and excellent bank Reviewed on: 17th April 2026

Quick, easy, fuss free.

5
Quick, easy, fuss free. Highly recommend to others Reviewed on: 17th April 2026

A great bank!

5
Mettle has been by my side every step of the way. Reviewed on: 17th April 2026

A fantastic easy to use banking app for freelancers

5
When I set up as a freelancer I wasn't sure what to do with accounts - I was recommended to Mettle by a friend and have since recommended Mettle to other freelancers and people in my network. It's really easy to use, I love the pots feature and use this to save money for Tax bills and developments for my business and the invoicing through the app is easy to manage. Credits and Debits always go through fast and whenever I have needed any support the customer service has been fantastic! Reviewed on: 17th April 2026

I love Mettle for my business.

5
I love Mettle for my business. It’s so easy to use, and when linked up to Freeagent makes things even easier to track time and invoice clients. The best app/ account for small businesses/ sole traders. Reviewed on: 17th April 2026

Reassuring and practical.

5
Reassuring and practical. I had a call from someone pretending to be Mettle, I hung up based on Mettle's communications on them never contacting me direct. I then contacted Mettle who were reassuring and took extra precautions to ensure my business account was safe. Reviewed on: 17th April 2026

It’s just been effortless.

5
It’s just been effortless. Any issues have been resolved promptly Reviewed on: 17th April 2026

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