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Mettle by NatWest: Business banking reviews

4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

best for a small business

5
Easy to use and essential for a small business as you can invoice direct and sends out reminders Reviewed on: 17th April 2026

Love the simplicity of the app & customer services c...

4
Love the simplicity of the app & customer services chat are both fab. My only issue is categories for my business are limited via app. Cannot locate them online either. Reviewed on: 17th April 2026

I find the app easy to use and does everything I need.

5
I find the app easy to use and does everything I need. Customer service was there when I needed them. Reviewed on: 17th April 2026

I love my Mettle account it is super simple fast and...

5
I love my Mettle account it is super simple fast and the service is great l. Customer service folk are very responsive I'm a happy customer Reviewed on: 17th April 2026

Very easy and fast work for a bank in United...

5
Very easy and fast work for a bank in United Kingdom Reviewed on: 17th April 2026

I love my Mettle account for running a business!

5
I love this account and FreeAgent software for running my business - it’s so simple to request and receive payments. The help and support across platforms is amazing! Reviewed on: 17th April 2026

Really happy so far.

5
Really happy so far. Great app, free business banking and FreeAgent for accounting, and integrated with each other. Makes my HMRC much easier to track and work out. Definately reccomend to all small business as a great option for business banking Reviewed on: 17th April 2026

This Mettle App, has made life so easy for an old ag...

5
This Mettle App, has made life so easy for an old age pensioner! Thank-you! Reviewed on: 17th April 2026

Really good costumer service and excellent bank

5
Really good costumer service and excellent bank Reviewed on: 17th April 2026

Quick, easy, fuss free.

5
Quick, easy, fuss free. Highly recommend to others Reviewed on: 17th April 2026

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