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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

A great bank!

5
Mettle has been by my side every step of the way. Reviewed on: 17th April 2026
saralynn 's avatar
saralynn

A fantastic easy to use banking app for freelancers

5
When I set up as a freelancer I wasn't sure what to do with accounts - I was recommended to Mettle by a friend and have since recommended Mettle to other freelancers and people in my network. It's really easy to use, I love the pots feature and use this to save money for Tax bills and developments for my business and the invoicing through the app is easy to manage. Credits and Debits always go through fast and whenever I have needed any support the customer service has been fantastic! Reviewed on: 17th April 2026
Martha W's avatar
Martha W

I love Mettle for my business.

5
I love Mettle for my business. It’s so easy to use, and when linked up to Freeagent makes things even easier to track time and invoice clients. The best app/ account for small businesses/ sole traders. Reviewed on: 17th April 2026
Hannah F's avatar
Hannah F

Reassuring and practical.

5
Reassuring and practical. I had a call from someone pretending to be Mettle, I hung up based on Mettle's communications on them never contacting me direct. I then contacted Mettle who were reassuring and took extra precautions to ensure my business account was safe. Reviewed on: 17th April 2026
Emma D's avatar
Emma D

It’s just been effortless.

5
It’s just been effortless. Any issues have been resolved promptly Reviewed on: 17th April 2026
Yorke C's avatar
Yorke C

Absolutely excellent service

5
Absolutely excellent service and a fantastic app allowing to manage my business finances with ease Reviewed on: 17th April 2026
Andy M's avatar
Andy M

Straight forward banking, you can even speak to a hu...

5
Straight forward banking, you can even speak to a human easily. Reviewed on: 17th April 2026
Sarah K's avatar
Sarah K

excellent app for businneses.

5
excellent app for businneses. Great Integration woth bookkeeping and categorization as well Reviewed on: 17th April 2026
Ismet C's avatar
Ismet C

BEST BANK

5
Is very easy and every day that I use the mettle bank I am more happy Reviewed on: 17th April 2026
Olivia R's avatar
Olivia R

The perfect small to medium business bank.

5
The perfect small to medium business bank. Reviewed on: 17th April 2026
Willie w's avatar
Willie w

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