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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,578 reviews, last reviewed 30th Apr 2026
981% increase in 5 star reviews
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100% increase in 1 star reviews
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Latest highest rating:

5

Modern, clean and easy to use app/account. Great Value Modern, clean and easy to use app/account. Great value with FreeAgent link up and generally no fees. What's not to like. Reviewed on: 30th April 2026
Craig A's avatar
Craig A

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4578)

It would be excellent value at twice the price

5
I've been very new to running a business, and the banking and accounts side of things was tbh a bit of a concern. I found the account opening procedure fairly straight forward and the account very easy to manage through the app. Things have gone so smoothly that I've hardly ever needed to contact mettle support but when I have response has been prompt and efficient. Also it is free to bank - though to be fair deposit rates aren't outstanding.What makes mettle standout though is the integration with Freeagent, it is very easy to use and if you need help it's there either by web chat (the best I've experienced) or phone if you're really stuck. All in all reccomended. Reviewed on: 17th April 2026
Alan J's avatar
Alan J

Must-have for any new sole-traders

5
Excellent functionality for sole traders and the self-employed just starting up. Freeagent integration is amazing value, and customer service has always been active and responsive in the rare instance where a potential incoming payment issue occurred. Reviewed on: 17th April 2026
Matthew B's avatar
Matthew B

I've had a great experience with Mettle

5
I've had a great experience with Mettle, it's super easy to keep on top of my finances. Would recommend :) Reviewed on: 17th April 2026
Becky B's avatar
Becky B

No-Nonsense Business Account That Just Works

5
I’ve been using Mettle for my business banking, and honestly, it’s been exactly what I need — simple, reliable, and built for small business owners who don’t have time for faff. The setup was quick and painless, and everything is handled through the app, which is clean and easy to use. Day-to-day banking is straightforward, whether it’s sending payments, tracking income, or keeping an eye on cash flow. The real standout for me is how well it integrates with accounting tools — it takes a lot of the headache out of staying organised. I also like the Pots feature for setting aside tax and expenses — it’s a small thing, but it makes a big difference when you’re managing money on the go. Notifications are instant, and I always know where the business stands financially. For a sole trader or small operation, it ticks all the boxes. No unnecessary complications, no hidden surprises — just a solid, modern business account that does exactly what it says on the tin. Highly recommended if you want to keep your finances simple and under control. Reviewed on: 17th April 2026
Jonathan Fisher's avatar
Jonathan Fisher

I have found them to be a great business bank, with...

5
I have found them to be a great business bank, with some great additional elements and connections, that save me paying for extra subscriptions. Reviewed on: 17th April 2026
Mirren B's avatar
Mirren B

Provides an excellent service for my business

5
Provides an excellent service for my business and is prompt at answering any queries. As my account is free of charges you cannot get better value. Reviewed on: 17th April 2026
Graham H's avatar
Graham H

Worgate account review

5
Efficient user friendly service for my Company account . The secure login method and approval security for transactions via mobile phone is particularly useful and reassuring. The helpline is also very good. Reviewed on: 16th April 2026
Laurence's avatar
Laurence

Extremely easy to navigate online and very clear in...

5
Extremely easy to navigate online and very clear in all aspects. Reviewed on: 16th April 2026
Edmund C's avatar
Edmund C

Always very quick to get back to queries via the cha...

5
Always very quick to get back to queries via the chat function which is very helpful as telephone calls are tricky for me due to how I work. Reviewed on: 16th April 2026
Emma H's avatar
Emma H

Most recommended Business bank

5
If I've had any queries or questions they are answered pretty quick and i'm kept informed of the progress. I recommend Mettle to all my business colleagues because its the only bank that seems to care about its customers and solve problems in a professional manner. Reviewed on: 16th April 2026
Lisa G's avatar
Lisa G

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