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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,590 reviews, last reviewed 13th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really helpful product for me as a sole trader Really helpful product for me as a sole trader Reviewed on: 13th June 2026
John L's avatar
John L

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4590)

Fantastic business banking.

5
Fantastic business banking. Free access to FreeAgent software which is so useful for HMRC reporting (works with the new making tax digital scheme). Customer service is great & has the option to put money into pots for savings goals. Reviewed on: 17th April 2026
Laura J's avatar
Laura J

Amazing bank!

5
They are always so helpful, any issues and it’s resolved straight away, such an easy app to use as well, everything is straight forward Reviewed on: 17th April 2026
Sophie E's avatar
Sophie E

It would be excellent value at twice the price

5
I've been very new to running a business, and the banking and accounts side of things was tbh a bit of a concern. I found the account opening procedure fairly straight forward and the account very easy to manage through the app. Things have gone so smoothly that I've hardly ever needed to contact mettle support but when I have response has been prompt and efficient. Also it is free to bank - though to be fair deposit rates aren't outstanding.What makes mettle standout though is the integration with Freeagent, it is very easy to use and if you need help it's there either by web chat (the best I've experienced) or phone if you're really stuck. All in all reccomended. Reviewed on: 17th April 2026
Alan J's avatar
Alan J

Must-have for any new sole-traders

5
Excellent functionality for sole traders and the self-employed just starting up. Freeagent integration is amazing value, and customer service has always been active and responsive in the rare instance where a potential incoming payment issue occurred. Reviewed on: 17th April 2026
Matthew B's avatar
Matthew B

I've had a great experience with Mettle

5
I've had a great experience with Mettle, it's super easy to keep on top of my finances. Would recommend :) Reviewed on: 17th April 2026
Becky B's avatar
Becky B

No-Nonsense Business Account That Just Works

5
I’ve been using Mettle for my business banking, and honestly, it’s been exactly what I need — simple, reliable, and built for small business owners who don’t have time for faff. The setup was quick and painless, and everything is handled through the app, which is clean and easy to use. Day-to-day banking is straightforward, whether it’s sending payments, tracking income, or keeping an eye on cash flow. The real standout for me is how well it integrates with accounting tools — it takes a lot of the headache out of staying organised. I also like the Pots feature for setting aside tax and expenses — it’s a small thing, but it makes a big difference when you’re managing money on the go. Notifications are instant, and I always know where the business stands financially. For a sole trader or small operation, it ticks all the boxes. No unnecessary complications, no hidden surprises — just a solid, modern business account that does exactly what it says on the tin. Highly recommended if you want to keep your finances simple and under control. Reviewed on: 17th April 2026
Jonathan Fisher's avatar
Jonathan Fisher

I have found them to be a great business bank, with...

5
I have found them to be a great business bank, with some great additional elements and connections, that save me paying for extra subscriptions. Reviewed on: 17th April 2026
Mirren B's avatar
Mirren B

Provides an excellent service for my business

5
Provides an excellent service for my business and is prompt at answering any queries. As my account is free of charges you cannot get better value. Reviewed on: 17th April 2026
Graham H's avatar
Graham H

Worgate account review

5
Efficient user friendly service for my Company account . The secure login method and approval security for transactions via mobile phone is particularly useful and reassuring. The helpline is also very good. Reviewed on: 16th April 2026
Laurence's avatar
Laurence

Extremely easy to navigate online and very clear in...

5
Extremely easy to navigate online and very clear in all aspects. Reviewed on: 16th April 2026
Edmund C's avatar
Edmund C

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