Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

Provides an excellent service for my business

5
Provides an excellent service for my business and is prompt at answering any queries. As my account is free of charges you cannot get better value. Reviewed on: 17th April 2026
Graham H's avatar
Graham H

Worgate account review

5
Efficient user friendly service for my Company account . The secure login method and approval security for transactions via mobile phone is particularly useful and reassuring. The helpline is also very good. Reviewed on: 16th April 2026
Laurence's avatar
Laurence

Extremely easy to navigate online and very clear in...

5
Extremely easy to navigate online and very clear in all aspects. Reviewed on: 16th April 2026
Edmund C's avatar
Edmund C

Always very quick to get back to queries via the cha...

5
Always very quick to get back to queries via the chat function which is very helpful as telephone calls are tricky for me due to how I work. Reviewed on: 16th April 2026
Emma H's avatar
Emma H

Most recommended Business bank

5
If I've had any queries or questions they are answered pretty quick and i'm kept informed of the progress. I recommend Mettle to all my business colleagues because its the only bank that seems to care about its customers and solve problems in a professional manner. Reviewed on: 16th April 2026
Lisa G's avatar
Lisa G

Mettle as a bank has been brilliant with free agent.

5
Mettle as a bank has been brilliant, only wish NatWest told about it to me earlier. I was a business NatWest customer for years, but NatWest did not mention to me about Mettle. That’s the main disappointment. Reviewed on: 16th April 2026
Leigh M's avatar
Leigh M

Mettle gives me all I need

5
I changed to Mettle as I wanted software for Making Tax Digital. Through Mettle I get FreeAgent software. Reviewed on: 16th April 2026
Jenny T's avatar
Jenny T

Great app, brilliant integration with FreeAgent

5
Great app, brilliant integration with FreeAgent Reviewed on: 16th April 2026
BalM's avatar
BalM

Good App and customer support when my account had at...

5
Good App and customer support when my account had attempted fraud Reviewed on: 16th April 2026
Martin P's avatar
Martin P

Any issues sorted very quikly.

5
Any issues sorted very quikly. Apis easy to use. Reviewed on: 16th April 2026
Aleks's avatar
Aleks

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill