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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Great bank, never has any issues.

5
Great bank, never has any issues. Reviewed on: 19th March 2026
MB's avatar
MB

Easy to set up & the layout & functionality of app i...

5
Easy to set up & the layout & functionality of app is one of the best I have seen. Reviewed on: 19th March 2026
Eva's avatar
Eva

Simple to deal with.

5
They are just very simple to deal with. The app works well. I get notifications when needed and everything runs smoothly. Reviewed on: 19th March 2026
Anthony S's avatar
Anthony S

Take the stress out of banking use Mettle

5
Mettle is very user-friendly by their Mobile banking app the app gives you all the information that you need. Also great checking in your suppliers bank details are correct.. I’ve only been a member of Mettle business bank for a few months,but it is a very positive start. Reviewed on: 19th March 2026
JVD's avatar
JVD

I've been for mettle for long time now.

5
I've been for mettle for long time now. Over all experience is great and no issues. Customers Service is good. Reviewed on: 19th March 2026
Rowena D's avatar
Rowena D

Mettle so much easier and quicker to use than others

5
I have found my Mettle account to be so much easier to set up, and use than other banks I’ve tried. Much quicker decision about whether I was eligible. Great features such as different pots to make managing money easier, and love the categories to make end of year accounts easier. Reviewed on: 19th March 2026
Louise W's avatar
Louise W

Been great from the start and have really helped my...

5
Been great from the start and have really helped my business grow easily Reviewed on: 19th March 2026
Super Suty's avatar
Super Suty

Make Tax Digital may affect me, Mettle meet this need.

4
Make Tax Digital may affect me, Mettle meet this need. Reviewed on: 19th March 2026
Keith 's avatar
Keith

Good simple, reliable and helpful business account.

5
Good simple, reliable business account, with friendly, helpful support if/when needed. Easy links to accounting software, and easy payment to HMRC. Only fault is that the account only allows a single bank card, however, that is part of its simplici5y, so not much of a gripe. Reviewed on: 19th March 2026
Malcolm K's avatar
Malcolm K

Mettle are quick to answer queries and offer support.

5
Mettle are quick to answer queries and offer support. I cannot fault Mettle for their customer support, it is always excellent and they were immediately on hand with support and guidance when I was managing some fraudulent issues with social media marketing, which meant money was debited out of my account. The fault was the social media site, not Mettle but they were brilliant in helping me reclaim money. Reviewed on: 19th March 2026
Dr H's avatar
Dr H

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